McDonald's,

1939 N Lewis Ave, Waukegan, IL 60085, United States

"i always order the same breakfast in the morning and i saw they didnt take my order right so i asked the guy in the window where i pay and he said it was correct then i went to the next window to get my order and asked the lady if it was right she said yes. i got to work and my order was wrong. i called and they gave me an attitude all because “they didnt charge me for it” but either way i dont mind for paying because i always pay what i have to pay and dont have a problem. he said they cant do anything because i wont return the food hur im at work i cant go back. i just told them to make sure my food is correct when i ask them the FIRST or SECOND time."

"I like McDonald's, but it's fast food. Nothing spectacular about fast food, except it's fast. Won't eat inside, too many crazies. They might think about drive up and take out only."

"Got there about 5am for breakfast. Looked closed from the front but drive-thru was lighted. Food was rdy before I got to window & was fresh and hot! Was impressed! Just looked closed due to poor lighting, almost went back home."

"System is always “down” and they only accept cash after 9pm I swear. It’s just a way to not work overnight. Pulled up to Wendy’s and they taking in everybody. So shiii I would rather spend my time in the Wendy’s line than McDonalds. Their fries ain’t going to be cold either"

"First, the lobby looked open, but wasn't. I wish McDonald's would keep their lobbies open a couple of hours later in the case of most stores. This one doesn't have lobby hours posted on the door like most McDonald's I go to for DoorDash do. So, I wasted time parking and trying the door - crossing the lot to get to the sidewalk instead of there being any parking by the building. Sure, most of us could use the extra steps, but I was in hurry otherwise I wouldn't have been stopping for *fast* food. I have better things to spend my tiny income on than an overpriced ball of grease when I have kids to feed and an ex who can't be bothered to buy a hairbrush or floss for them for his house, so please make my experience worth it. With no customers whatsoever (waiting at the window or otherwise) and at least 3 employees "working", I waited more than 5 minutes at the first drive-thru speaker. I even tried getting someone's attention with a polite, "hello?" just in case my van didn't signal any of the employees I was there after waiting a couple of minutes. Finally, I pulled up to the 2nd speaker (why are there 2 in the same lane??) and repeated the process. I do know how to use a drive-thru effectively, I'm a DoorDasher who was taking a "quick" break. Waiting probably lost me $10 more in orders than I should have missed out on by taking a break. I was finally acknowledged because I loudly asked if someone finally got on the speaker when another car pulled up behind me to the 1st speaker and was greeted immediately. That is what finally brought my presence to the attention of the staff, hearing me through the other speaker. The other person was still talked to 1st even though I had been waiting long enough to be ready to pull up to the window to find out whether the speakers were broken or if the store was closed, but I don't think they actually bought anything. My burger was cold even though I custom ordered it to not have pickles and I have to say I'm not feeling very well from eating it. It was the only thing I ordered and I parked to eat it right away, so it should have been warm, not cool and overly slimy with grease. Yes, I know, McDonald's food is greasy, don't order it if you don't like greasy food, but this was over the top. Sitting in the parking lot finishing this review (since it's where I parked to eat), I can now hear a different employee speaking to customers. I shouldn't be able to hear them from where I parked, especially not clearly. They haven't sounded friendly or even pleasant to any of the 8-12 customers that have come through since they took over the speaker. The final customer I witnessed as I was taking a couple of photos left immediately after their interaction with the person working the drive-thru speaker."