Starbucks 2964 West Euclid Avenue, Arlington Heights, IL 60005

"I’ve been going here for years and it is the least consistent store I’ve been too. You never know what you are going to get. The last two weeks there seems to be new staff and they are the worst. A young man that now takes orders can not follow at all. This morning order was wrong. I said you aren’t very good at this job. Three times he’s gotten it wrong in a week. He replied my bad. Didn’t offer to correct the drink that he missed. I went somewhere else and I think I’ll visit the new location from now on."

"One of the most unfriendliest, unorganized, and dirtiest Starbucks I’ve ever been to. I have frequented this one a lot over the years, and I feel like it’s getting worse. I go at different times in the day, and have noticed most of the issues are with the morning, shall I say older staff. There’s two ladies in particular that are just rude to some of the younger staff that works there, as well as customers. I’m not sure if it’s the age gap, and they feel more superior or what. I have children around some of the younger staffs ages there, and I wouldn’t want them working with women like that. They also seem quite unorganized, ignore you, and just plain rude. When I go later in the day it seems like there’s a lot less tension, and that there is younger staff who are working. I have also noticed that they are friendlier, and even though it’s not as busy, they are busy working and cleaning. I feel like I need to start getting names of the people here and maybe report them to the management. Do better Starbucks."

"Wow. I walked in and there was 7-8 employees working. I did not get a good morning, hi be right with you, or any sort of greeting. They all made eye contact and I smiled trying to get a response but no one acknowledged me. Not even the manager running the store. One woman saw me and turned her back and when someone told her to take my order she said in a minute and started the online order instead. The manager left me standing there and went to go interview hiring an employee in the lobby. I waited for 4 minutes before someone came to take my order. As soon as I sat down an employee came to sit next to me for a break. By the time I got up and left, 10 mins later…. He was back working again. Before I left, I went to use the restroom and it was TRASHED. Tampons and trash all over the floor and garbage stuffed to the gills. It was 9am. The toilet itself was so dirty the whole place was a mess. I was so tempted to tell the Asian hiring manager that she needs to run a tighter ship. This place gets zero stars, as they were rude, untimely, and dirty. As a former WA state resident, and Starbucks originating from my home state, this is not how I expect a Starbucks to be tan. Super disappointed"

"I’ve stopped at the Starbucks many times during my travels. While the parking lot is sometimes a bit tough to get into and getting back out requires a lengthy traffic light left turn, the staff is always friendly, and the service is always quick."