Dunkin',

122 South Arlington Heights Road, Arlington Heights, IL 60005

"How frustrating to have gone 3 times this week, and received my coffee completely wrong all three times. I ordered through the app, and through the drive thru. I understand we are all human and make mistakes, but man….."

"The garbage can was over flowing g and the only register that worked was the drive thru. I ordered a scoop of rainbow sherbert and daiquiri ice and there was piece the were the texture of marshmallow(shouldn't be). My Granddaughter had a unicorn cup that should have come with a crown but didn't get one."

"Ordered a dozen assorted, glazed donuts at the drive thru. Had to reiterate my order several times, because last time they gave me assorted cake donuts that no one at the office ate. Got to the office today and discovered that they gave me a dozen stale, plain donuts. I don’t usually complain, but this is service? Really? This is the last time a waste $16 at this location."

"In the last year this dunkin donuts has gotten progressively worse. We went this morning and none of the lids were fully on our coffee cups. I picked one up and it spilled all over my floors and ruined my shoes. The lady who gave us our food didn't even put our food in a bag at first we had to ask for it to be put in a bag because it was way too hot to hold. We wont be coming back. Any dunkin donuts in the area is better than this one."

"They are nice people but - omg, so slow! We spent 30 minutes to place and get the order, and we were the only people inside! And, no, we didn’t order the whole menu - only 3 items."