H&M 619 East Boughton Road, Bolingbrook, IL 60440

"Huge fan of H&M not a fan of inconsistent business practices. I went into the store to return a sweater I bought for my kid that ended up being too small, had taken the tags off and they were all mixed up with tags from other items from the same order so I just brought the bag that the item was shipped in and had the receipt for the item on my phone. Was told by a blonde girl I could not return the brand new sweater that had not been washed or worn because I didn’t have the tags even though I had the receipt on my phone and had just bought it 2 days prior. I called H&M customer service twice to ask 2 separate people if I can return an item that I just received with the receipt but without the tags and they said yes, I could Return the item to a store. I guess this is her first job being having any kind of power. Also, nowhere in H&M’s return policies, does it say that the items must have the tags."

"I don't like being asked to pay for a bag with your logo on it to advertise for you. No customer service. Low inventory."

"The checkout person forgot to take this off for me, so I just wanted to ask how I can wear it when I take it home"

"Geese love the clothes, love the prices.. but the heat in there is crazy.. I felt so bad for the workers there. No AC customers in line where rushing to leave we ended up leaving because of how hot it was in there. Im mainly writing this not because of the inconvenience for the customers but for the workers. Please turn on the AC."

"Love the location of this h and m for sure. They also have great options for clothing and good deals. It may be on the smaller end but that doesn’t mean they don’t have bad options for women and men. The staff here I’ve never had an issue with and are nice. We found some pretty great deals here. 5/5 recommend"