Marshalls,

1158 W Boughton Rd, Bolingbrook, IL 60440, United States

"Place was clean, but no worker bothered to asked if I needed help. In fact they were hard to find. Not enough workers for this time of the year."

"Much cleaner and more organized than the one from my area yet it's much much larger."

"Last night around 9pm I purchased a bunch of items, expecting to try them all on at home and return what I don’t want. The cashier was very slow and unprofessional, I stood in line waiting for 15 minutes while she took her sweet time. I saw the price seemed too high but I was tired and didn’t want to have to have her re do it and get stuck there. I tried on everything in the morning and returned what I didn’t want. When I returned one of the shirts didn’t have a tag and it was taking forever so I asked to go over there to look at the price. I saw the price was 6 but that was for a small so I said 10 then explained it was 6 for a small but I thought it was 10 for an XL. The manager had an associate look, and when I said I didn’t care any more she very rudely accused me of telling her a bunch of numbers to swindle her. I then went back and still felt like the original amount was too high. I added up the items I purchased and realized that I overpaid by over 80 dollars, and some items were either double charged or I had never purchased at all. I tried to handle at Naperville but they said I had to go back to Bolingbrook. I went back and the first two store associates were very nice. One of them even said they were so sorry this happened and their evening staff were not very trustworthy. Then the manager came, and since she remembered me from the morning she was very skeptical and rude. She went down the item list and said that she couldn’t return the funds to me. I told her I literally had every single item left, and said in that case I will return every item because I’m out a lot of money. I returned all my items and she angrily said that one of the items I was returning either were already returned and another I was never charged for. I was like umm yeah my receipt was screwed up I told you this. She was trying to accuse me of stealing or something. I gave her my number and she said she would look into it and call me back. I am now in talks with corporate to try to get my money back. This literally wasted over 3 hours of my day off. I’ve been going to Marshalls for 15 years and this is by and large the worst experience I have ever had in retail. I’m appalled that this happened and I couldn’t even get my money back and instead was accused of being the problem. If I don’t get my money back I will never go to Marshalls again. Shame on them. This is straight up theft."

"Nice, neat and organized but not as big of a selection as other Marshalls or t.j Maxx stores. On top of that, service at register is slow. Try the Marshalls in Naperville on rte 59 instead."

"Love Marshall's anytime you go in here you always walk out with more! The prices are good and the products are great. The dressing rooms are closed so if you like to try on clothes call before to make sure."