Jimmy John's

"idk who just answered the phone at 2:10pm, but i was just asking about doordash & she had the absolute worst attitude."

"Everytime I go it seems so professional and the wraps are the bomb seems like it’s made very carefully today the wrap was made so well I wanted to leave a review!"

"Ordered my own sandwich and they gave me a off the menu culb."

"This location is absolutely awful. I’ve now had 3 orders cancelled because they don’t have a delivery driver. Take your online system down if you can’t fulfill the orders! Or use Doordash! To call and say come pick it up or 48 hours for a refund is ABSURD."

"I agree with Lance Litteken; this franchise needs help. So, Jimmy Johns sent me a gift card a while back from another botched order of Wraps. I said, Well I'll just go in and watch them make them...... That went well. I figured they got it sorted out. So today I did another order online. I asked for Bacon on all 3 wraps (it was a add on that costs extra) (No I did not open each wrap in the drive through) I get home and My wife opens hers, and said "They did it again!" Sure enough; there is NO Bacon and there were tomatoes which I explicitly requested not be put on her wrap (she cant stand them). Looked at the other 2 wraps and yup NO BACON. I get it; is fast food; I also get the employees are young. But this is the 2nd Time now (alibet not in a row) that my order was NOT correct and I paid for the additional toppings....... I think I will be ordering from Edwardsville (10 miles out of my way) to get a correct order."