The Home Depot

"They had very nice associates who took me to the right isle AND they had the air purifier that 2 other hardware stores did not have! Very nice to have experts AND the things I need to make my home happy."

"I purchased a grill here last weekend and had a less than enjoyable experience. After deciding on a model, I checked out and was told to visit service to get my grill. Upon visiting service, I was told they weren't sure when a grill could be delivered and assembled (how they market their grills over $399). Luckily I brought my truck and just opted for a boxed grill. I was told it would be ready in a few minutes...75 minutes later they brought the box to the front of the store. May check out Lowe's next time."

"I have ordered closet doors two sets paid for them . Back in late August early September. They finally come January 1. After waiting all these months they’re the wrong doors. Mind you I already paid for these doors. I called there the responses a few days a week later my doors have tripled in price unbelievable I have done business with this. Home Depot and I have never had a problem. Be aware I’m not for sure what’s going on there be aware !!!!!"

"staff was very courteous and helpful - and available! - which is a rarity for HD’s. However, the shower head I purchased was probably a return because the box was missing a key part. I didn’t realize it until I got it home and started to install it. They should check returns thoroughly before reshelving!"

"There are people on drugs in this store. A few months ago Shannon the Department Head was on a machine in lumber and crashed into a lumber door. She smashed it, and was drug tested after district demanded Brad Collins the store director to test her. Her test came back positive, and instead of Brad letting district know, they covered it up. Then a few associates called on him about that and district found out she was in fact on drugs. She is still allowed to work there and be on machines as my wife and I saw her on one the other day. This is endangering the lives of everyone in that store. A few days ago the store had a Christmas party at Grants Farm, SEVERAL associates left the party early because Shannon and her Fiancé Dre who is ALSO a department head of receiving there were on drugs as well as severely drunk started getting crazy. Dirk, one of the managers was walking around with a bottle of wine drinking straight from the bottle, Lexi another manager, was throwing back shooters along with David Lee service desk supervisor. Associates said they left early when things started going awry because they were nervous and Grants Farm was extremely upset over the entire situation and wanted the party shut down early. The party lasted till late into the night, when the cops were called and the paramedics were called on Dre because he passed out from the drugs. Grants Farm BLACKLISTED ALL HOME DEPOTS after that party. Every-time my wife and I go in the store, associates are constantly under pressure and stress from lack of management help, I have seen many times were the associates at service desk are on their own struggling calling and paging for help and managers never coming to help or making excuses to help. Brad Collins has run many good people out of the store and has been called on by most associates about the intense issues going on in this store. Something is not right and the fact he is still allowed to run that store especially knowing his associates are on drugs running machines and putting lives in danger is the icing on the cake. Many associates have been fired shortly after calling the awarline in order to be silenced as Brad deems them as a threat. When he started he never introduced himself to most of them and is rarely seen in the store as he’s always taking vacations and leaving the store to struggle. Any manager interaction I have had they don’t know anything nor do they really help associates learn anything. Many associates in departments said they are not officially trained there and the ones who are, are trained by others who are not trainers. Constantly departments are not staffed because Brad has caused many employees to resign and when they are staffed they leave it on one person to run the entire department alone. The Service desk women are hard working women up there and one day I was in there when one of them was being threatened by a customer that he will end her life if he didn’t get the help he wanted fast. When the associate told management, management laughed it off. They did not walk her to her car or make sure that threat went no where. This store is run by someone who does not care about his associates or his customers. I simply am outraged by the fact district has done nothing to handle the situations taking place. They continue to cover it up or find ways to let those who have called on them go. It is down to the point of them watching the cameras finding anything they can to rid of anyone who has called against Brad Collins. Brad Collins needs to be fired."