Summit at Hyde Park Apartments

"I have had only terrific experiences here. The two absolute angels who work in the front office have consistently gone above and beyond the call of duty to make my stay here a calm and relaxing one. Similarly, the properties two maintenance men are equally kind and are always looking for opportunities to help somebody in need. It really makes me upset to see that the reviews are as average as they are when the reality of this community is anything but."

"I lived at Summit for 4 years. It started ok, but management changed like 3 times in those years and each time it got worse. They started adding fee after fee. I finally moved out when they renovated the upstairs apartment and I suddenly could hear stomping 24/7, drawers opening, everything. The ceiling/floors are thin so you'll be bothered by noise at all times. Finally, it's been 2 months since I moved out and I still haven't received my security deposit back. They're supposed to send it within 30 days and still nothing."

"Don't live here. First of all I need to point out that this apartment complex is as luxury as a 92' Corolla. It's a dumpy apartment complex from the 80's with paper thin walls and old appliances. The previous management tried to rent my apartment to someone else, while It was in my name and a had another month left. Illegal in Texas. I moved in 4 years ago. Since then is has been going downhill, every year there is a new management company. They routinely "forget" to mail out security deposits and when confronted say it was up to the "old management" to mail it out. Under Texas law they are required to transfer security deposits to new owners, but all 3 management companies were out of state, so they did not bother with such nonsense as local landlord/tenant laws. They also add a load of "fees" on top of your rent. The trash pickup, that doesn't get picked up half the time. Their "optical" internet, that is twice as expensive and 4 times as slow as Spectrum. Free parking spots are in dire need of repair, but they disregard them in favor of covered parking that you guessed it, you need to pay for. If you are moving out of this apartment complex, I urge you just not to pay the last month's rent, because they are going to steal your deposit anyway. Also, the management is stupid enough to leave 5 star reviews using their personal accounts."

"I have lived here for several years now, and Redstone Residential is easily the worst management company to own this place so far. For the past year, I have had to deal with never ending construction that has resulted in overflowing trash outside both (and my only two) windows. Attached show the "picked up trash" a few hours after being completed. The management is no help and will not give information on when projects will be completed. The property manager seems insulted when you ask her to do her job. Since Redstone took over, not one bill has been correct, but they will not send statements for me to review. This complex has been infested with rats, the pool has been shut down by the health department, and communication is next to impossible. I give it one star for the location. UPDATE: The previous owners of the property were fantastic. And we literally have had a rat infestation."

"Resident Journal Review Overall- 5stars Service from the staff here. Rules are inform by the email to keep the resident experience and environment safe and healthy. The maintenance service is beyond standard! 1.50$ washing and drying service. Gorgeous night view in the area. Email notification for USPS Package arrive in front office. Con: AC Machine sounds loud in night. (But which doesn't?) My experience: 4/1/20- Move in in the E building, amazing area with an amazing staff! Please come and experience it yourself! You'll know what I meant, and you won't regret! 4/8/20- First time using the maintenance service, RESPOND IN 20MINS! Request is completed. 4/17/20- Pool opened, it's beautiful with a upscale BBQ Area as well. 4/27/20~ Google Fiber coming soon!!! 4/29/20- The faucet of the shower system is damage due to the rusted structure. 4/30/20 MORNING! FIXED!- Jonathan the maintenance came 7/20/20- Carport installed 30$ per month for a space. Summit at Hyde Park= The BEST hidden gem in the Austin"