Cambridge Oaks Apartments

"!!DO NOT LIVE HERE!! PLEASE READ! We moved our daughter in this weekend and it was instant regret. My mistake was not reading these reviews before signing the lease. Because we live out of state, we weren't able to do a tour of the unit either. First red flag was the unit wasn't ready for move in when we arrived. When we walked in, the unit had a foul smell. The flooring had damaged panels creating a trip hazard. The key card device was missing the protective panel, therefore the wires were exposed. The window sill had dead bugs and yellow stains. The patio door was also stained and the paint was chipped. The toilet was dirty, the restroom walls had water marks running down and the paint was chipped. The kitchen sink, counter tops, and appliances were dirty. I proceeded to speak to management, Cameron, about our concerns. He confirmed he walked the unit prior to providing the key and didn't notice any issues. He also confirmed the units receive a fresh paint job before a new tenant moves in. He agreed to speak to his director about the issues. I received a call from Cameron after an hour and he informed me his director confirmed all units receive a fresh paint job. This could be far from the truth, the unit had chipped paint everywhere. He assured me a work order had been placed for the rest of the issues and someone was going to "clean" the unit again. When we arrived to the unit again, it was not clean. Later that evening, we began to spot roaches. We later observed spider eggs and dead roaches under the kitchen island. The back of the fridge and stove were INFESTED with roaches. There was also a hole in the wall behind the stove. This complex does not care about it's students or their living conditions. To charge $1,300 for a roach infested unit and not even clean it is mind blowing! This is just the beginning but I feel like this horror story is about to start. PLEASE look else where cause this is not it."

"To be paying roughly $1,000 a month not including utilities for barely 850 square feet isn’t worth it and purchasing a parking pass is required. You’re better off staying off campus completely or at one of the other places for UH. There were multiple times during my lease where there wasn’t WiFi for days at a time and I would have to rely on my personal hotspot to finish assignments. Walls are thin so good luck if you end up with loud neighbors because you will be able to hear them. Gates are always broken, there is always issues with the water. The fire alarms are unbearably loud, so try your absolute best to make sure they don’t go off because your ears will be ringing for a long time. My roommates bathroom and a portion of her room flooded due to plumbing issues from the apartment above us and a lot of her stuff was damaged. I will say the maintenance team is very nice and quick to fix anything wrong in the apartment. However the leashing office didn’t even attempt to help her resolve the issue being that it was the last week of her lease. And lastly I moved out in April and was told to expect my security deposit with 45-60 business days of my lease ending despite it’s supposed to be 30 business days for most apartments and I still have YET to receive it. (I have been in communication with the leasing office to get this resolved but obviously I have gotten nowhere.) If you could find better housing close to campus or not too far from campus I 100% recommend doing so because staying here would just be an inconvenience to yourself."

"Very welcoming apartment complex! Ms Ashley is always working hard to help accommodate her residents. I’ve had a issue with my apartment key and she has worked with me multiple times to resolve my issue and has had a smile each time! I would definitely recommend leasing with cambridge for the great residential support."

"I love living here. Ms. Ashley is always extremely helpful and attentive to my needs. Whenever I go into the office and express my concerns, she’s always there to listen and help solve whatever issue I may have. I’ve never experienced such great customer service when it comes to living in apartment homes. When something goes wrong with my apartment, Ashley makes sure she puts in a work order asap, and has it done within that day. I’ve never had to wait since she’s been in office. Because of her, I would recommend anyone to live here. She makes the apartments very pleasant and carefree to live in."

"Honestly, Its not worth it to be here. Find somewhere else. My anxiety levels and stress levels shoot up when I have to deal with this place. Still have not received my down deposit in which I am entitled to. I am so sick of calling them for them just to be nice and not do anything about the situation. I feel ignored and like my issue does not matter. While living here, I got multiple eviction emails even though I paid my rent two weeks ahead of time. Whenever I called them about it, they want to charge me late fees. And I am like dude look at this charge in my account are you insane ? I promise you what I went through is not worth your sanity. Please do not consider this place even if it is your last option."