Lowe's Home Improvement 201 Riverside Drive, East Peoria, IL 61611

"This Lowe's is a convenient location when I'm working on household projects and need something in a hurry. I stopped in here on Sunday just to kind of check out their sales that they were having and when I got there I noticed that they have an air machine. I hadn't noticed this before so it's nice to know that the offer it for free since most of the places where you can "buy" air charge or they're not working."

"Your Dude Lance has helped me out a few times when I've been in the store and he's been great! He first helped me over at the pro desk and then helped me today in a totally different area of the store. He helped me size my blind, cut it for me and even held up my old one so I could measure it (because I didn't do it before I came to the store)."

"I will never purchase anything from Lowes again. We were in their East Peoria store today. There was a Bosch planer on clearance that I've been eyeing for the last 3 weeks or so. It was priced like anything you would expect to find on clearance, reasonably discounted in an effort to sell. Today I finally decided to buy it only to be told at the register that they could not sell it to me due to what the store manager called a buy back (yet they never pulled the item from the shelf). After leaving the store very frustrated, I called Lowe's customer service trying to get some resolution. After speaking with 2 different people, it was very clear their only purpose was to try to get me off the phone. They both said they would make a recommendation that product be pulled from the shelf when something like a buy back takes place, yet never asked for my name or any sort of contact info for follow up. This is a very poor manner of doing business. Although legally within their right to chose not to sell the item to me, they should accept that it was their fault that it was still on the shelf and honor the sale."

"Awesome service! This place is by far and away the best home improvement store in the area! The people seemed happy to be there and were quite helpful. They had what I needed and One of the employees walked me right to what I needed. Great experience!"

"Waited here for 5 minutes then saw the workers, they were in the aisle back from this but same isle not roped off. They came and left several times, ultimately waited 20 minutes for one item before Diane saw me and apologized and helped me. She was very nice. The rest were Very inconsiderate."