General Auto Parts & Service 715 Kennon Road, Rockford, IL 61109

"good place to buy land rover bmw or any german parts"

"General auto was very helpful. They were very communicative on my part and right on time. Very good and kind customer service."

"Awesome communication and the part I needed. Thanks guys!"

"I drove 5 hrs. to buy a part from them that I confirmed through a GMC dealership and through the VIN# that they gave me that it was indeed the right part for my vehicle. Arrived at their business and was shown the part, had a pretty good gash in it but I bought it anyways since I had driven that far. Got it home and sent it to a body shop to be painted and repaired. Couple days later we went to install it and it was the wrong bumper. Called and sent them photos but was told I'm out of luck since I had it painted and now couldn't return it. Funny thing is the exact one that I needed shows up for sale at double the price I think I got the bait and switch. I tried to negotiate with them but no can do. Be careful who you deal with."

"It took me a while to write this review for the rims a purchase from this company. I originally ordered 4 rims from them. I was working with a guy name Jay Hedrick. He reached out to me and told me one of the rims were bad. So there were only three rims he could sell to me. I made sure to ask him if any of the wheels are cracked or bent before buying. He reassured me that there is no such issue other than just curb rash and scuffs. I have emails as proof if they try to deny it. I eventually picked the three rims up after they arrived at their shop. Initially, It took me a while to get the wheels refinished, painted and the right tires before getting them tire mounted at a shop. By then, the return warranty was up. When I eventually got them installed, the workers at my local tire shop told me one of the rims was extremely bent. It was so bad, I am surprised that jay told me by email:"my shipping department looked them over pretty good". I guess they never did or did a bad job at looking them over. By then, It was too late to get a refund since it took me some time to get rim refinished and painted. I had no clue that one was bent until i took it to the tire shop. It turned out that 2 out of the 4 rims they were selling were bad, yet they still sold me one of the bad ones. I am dissatisfied by my experience with this company. Not sure if they will do anything but for anyone buying rims from them, make sure to check them at a shop as soon as possible. I trusted jay and ended up being screwed."