B&H Auto Parts

"ordered over 2000 worth of parts and they shorted me a grill, then when i call them about it they give me a story of how the grill wasnt quoted, then they said oh we didnt have it, no resolution, super rude, do not reccomend"

"ZERO STARS. I paid almost $200 for parts. They pulled parts from the right car but wrong year. No refund but store credit was offered. Every time I try use the "store credit", they keep saying they don't have parts for my car."

"Decent price. Paid for parts. Had to wait 3 days for someone to pull the wrong parts. Was offered store credit instead of refund although it was their mistake."

"I bought a transmission for my shop through these guys. Called about pricing one week and then called back a week later for pricing again. They originally quoted me $1300 for a trans with 80k miles. they sold that one and told me they had another with 126k miles on it for 1250. I was flabbergasted 40k+ mileage difference and your charging me $100 less. Especially when you can go get a remanufactured transmission with 0 miles from any reputable part store like advanced oriellys or autozone for 2k with 0 mileage. But im trying to do the job on a budget for my customer so I accepted the transmission. I asked the guy before I went to Rockford to pick it up if everything was good on it and working and he said yes its been verified to be 100% fine and working. Upon delivery of the part I find that the oil fill tube is completely damaged and broken off. I called him to see what he can do. The guy pretty much said there is nothing he can do he would send me the new tube but wanted me to pay $150 in shipping and then I was like rather than paying you for the shipping or having you send me a new part how about you just refund me some of the money for the transmission we bought and he said okay how about $50. $50 wouldnt cover the part nor the labor for my team to take that off and install a new one. He then proceeded to call me insane and I just told him Myself and any other midas will know not to do business with his company any more for the way he treats his customer. WORST experience I have ever received from a part distributor"

"Over priced!!! Maybe he thought because I was a woman I would not have knowledge of a good price for a rear driver door. These guys tried to quote me triple!! Will not be spending my money here and O will tell my friends not to do so either."