Wellness Bar by Legacy

"The doctor was great, the rest was horrible. The doctor/reception miscoded the visit for insurance and then refused to change it asking that I find the code and let them know so they could change it. eventually , it was just easy to pay the two hundred dollars and be done. Phone calls never got returned., it was not a great experience or even a good one. I wish it had been better as I really liked the doctor, she was clearly very smart and had expertise that I could have benefitted from but the hassel and expense was just not worth it"

"New patient this week at wellness bar. Dr Carroll and staff were excellent. Dr listened closely to my concerns, thoroughly took into account my medical history and explained everything in an understandable manner. Look forward to continuing being a patient there."

"Today wellness bar by Legacy only gets three stars in my review. That is because they have decreased their level of service much to my chagrin. Dr. Carroll does a fabulous job along with his staff of talented and polite people. The problem is now they have routed the switchboard through the California Street location and the level of service has suffered and the delays have increased; my patience suffers. I’m not going to wait two hours for someone at the wellness bar to call me back when previously I could speak to somebody the first time I called. Moreover, I do not want to participate in the cattle car that is on California Street. Robert Palossek please make some changes."

"The staff was very friendly and professional. It's a LGBTQIA+ organization. The registration staff was welcoming and kind. They also took time to treat each patient like the are unique people. My provider took their time addressing all my concerns about the changes I needed with my medication. They also made sure that I was given the best options for my needs when changing my medicine. They also looked at my medical history and explained as my options that they knew of help me make the most informed decision. I believe that anyone who comes to this location for their healthcare will be extremely happy with the service they receive."

"Usually have walk-ins available. I feel very comfortable talking to Margaret about any issues because she is very understanding that people don't function in the safest way possible and it's her job to make sure you get the care you need. No judgment."