Endocrinology Clinics of Texas

"I’m conflicted with this review. Dr Splenser is a great Dr and cares about his patients, however, the office staff is a complete mess!! Nobody ever answers the phone, or return calls left on voicemail, or respond to texts!! I’m not sure what happened but it has gone down the drain in a very short amount of time!! C’mon Endocrinology Clinics of TX, get it together!!! I’m a very dissatisfied patient and I have a choice to either leave or stay and quite frankly, I can go anywhere bcuz a Dr is a Dr."

"They require a deposit to even make an appointment, and if you cancel the appointment, getting the refund back is a very frustrating process because their communication is horrible. They don’t have a live person you can talk to. They want you to utilize their chatting platform, which they are very slow to respond. Took me a month to get refund due to miscommunication. Read up their policies on their website before making an appointment. Once you make the appointment, good luck if you ever have to change or cancel your appointment, or collecting refund, very frustrating experience."

"These guys are fraud, ask for deposits, don’t pick up calls, don’t reply to texts property, I am waiting for my refund for over a month, they keep dodging by lying they mailed the check, then it’s been over a week I have been asking them to confirm when the check is ready so I can pick it up myself. They are so incompetent that they can’t even just simply call for 5 seconds to tell me when I can come. Thieves."

"Dr Bharaktiya is one of the best doctors I’ve ever had. She is so knowledgeable and supportive. Highly recommend for anyone suffering from PCOS or Thyroid issues. I drive almost 2 hours to see her and each visit is worth it!"

"I made an appointment that is coming up in June. I had to pay a $50 deposit to make the appointment that is refundable if you cancel prior to your appointment. I have been trying to contact this clinic since MAY 9TH, with no response. I was trying to confirm the appointment date and time, but now I am trying to cancel it. The "front desk" service they have answering the phone has zero information. Then they transfer you to a voice mail message for the office which then gives you a number to text for information. This is the same number Ive been messaging to get appointment confirmation. Ive also used their online messaging portal. This is a terrible way to do business. I'm so frustrated at this point I would never use this clinic again."