Family Practice

"I won’t even give these people a star if I could they have the worst communication skills, customers service. The front desk is horrible no empathy or respect whatsoever for patients I don’t know how there still in business it’s like pulling teeth with these people they never answer their phones horrible place don’t use these people. Oh and they’ll send you a repeat message We pride ourselves…….. that’s all they do horrible place"

"I have been trying for over a month just to schedule a follow up appointment in order to get a prescription refilled. No one answered the phones and they did not notify they would be closed for 2 weeks until basically the week they closed. After finally having someone answer the phone (after trying for over a month now) they proceeded to tell me I would have to call back the next day because they could not schedule any appointments. I called 4 times the next day with no answer from the appointments line and then a 5th time to my specific doctor and left a voicemail with my nurse practitioner."

"this is the WORST practice I have ever experienced. It has been 3 weeks and no communication what so ever on my results. I have been going through issues for 3 months and have had several visits and numerous phone calls/messages and have YET to receive any sort of response . They were quick to take my money and charge my insurance ....HORRIBLE"

"I have been a long patient here. But today was my last straw. After tearing my left shoulder in a workout incident and imaging finding spots on my left lung that my wife and I wanted addressed right away, Dr Berdayes herself only cared about a prescription that I had been prescribed by another doctor rather than addressing my concerns about possible cancer on my lungs or tearing in my shoulder. And all this when I was her first patient this morning and still had to wait 3 hours just to see her. Definitely changing doctors after today."

"I've always had great experiences with the Drs and the staff. Ive rarely had to wait long and the diagnoses is spot on. It doesn't matter what medical facility you go to you'll always get the person that complains. The thing to understand is these places tend to see people when theyre at their lowest. Remember there is always 2 sides to every story."