Texas Health Huguley Hospital

"I could never have ever imagined that I would have received the level of such impressive attention to detail as well as the polite and courteous bedside manner when I went to Huguley for my procedure! It took me back many years ago when health care was more on a personal level than what we certainly normally see in today’s market. Thank you for such wonderful care! God bless you all!"

"No wait. Staff is very efficient and caring. Dr Retamozo takes as much time as you need and answers all questions in a way we can understand. His office is always neat and clean. Easy to get an appointment."

"Outpatient surgical procedure under GA 01-19-2024 1. Polite (all staff) 2. Competent (nurses, incoming OP process and recovery room) 3. Comforting (staff with you for all processes). Constantly kept my wife updated during the day. 4. Easy discharge."

"It was great appointment, and awesome encounter processing my benefits with young lady with great public people personality as I was getting set up for radiology imaging. Also the guy driving the shuttle was awesome as well. Took. Ate of me coming and going. I appreciated both of these folks. Great job."

"We went there for mental health and I would recommend not going here. I absolutely see why so many ppl don’t get help because after going thru what we went thru and traumatizing my daughter, no communication what so ever, open needle container in the room and things put in trash that should have been in biohazard container. You take forever to try to feed a child knowing they aren’t like adults that can just wait. You do nothing to comfort them or make them feel somewhat safe. You did nothing but constantly tell us to wait and it will be a couple of hours!!! I don’t understand how a child who you have rushed to get to the er and transferred to a different hospital but do t ask questions and use cops to get there and then proceed to tell us after a 6 hour wait that we have another 12/18 hours to figure stuff out. That is why ppl don’t receive help. We arrived at 2p and walked out at 8p. After being there for 6 hours you tell me it’s gonna take another 12/18 hours to get my daughter help but it took LESS than 5 minutes to get me a AMA paper to sign. I think your system is broke and you need to fix it. Also the lady who helped us in the behavioral dept, needs to work on her bedside manners and how she handles kids, especially since that what she does. She has terrified my child more than she was and you have traumatized her to not even want to get help. I think you may need to find another job that doesn’t work with ppl especially kids. I honestly see why ppl don’t get the help they need much less deserve because of the maybe 8 ppl we ran across that evening. I will be getting my kid some help but it will be no thanks to anyone in this hospital! If I could give a negative star I would. I think some of you need to evaluate your own lives before deciding the fate of someone else’s."