Ashley Furniture Distribution Center New Braunfels, TX 78130

"The guy was horrible super rude told us that our coffee table was not in stock after we were told it was then we let him know that we were confirmed that we had our coffee table in and he told us that Monday was a different day and that he didn't need to recheck it. After we called the next day and they told us they had it and why didn't we pick it up. Then I got promised to get it delivered and it was a no show horrible will never come here again"

"Customer service after the sale is the WORST. I’ve spent almost 6 months trying to resolve an issue with our purchase. Time will tell if it actually gets resolved, believe it when I see it. Definitely won’t buy from them again."

"Hope at the distribution center was awesome! There was a problem with paperwork at pick up. She went above and beyond to find a solution and assure me that it would get resolved. I was able to pick up furniture as planned and the warehouse workers were extremely helpful too!"

"People working here are nice and friendly...but there is only 2 of them.... 1 girl in front entering orders into computer and 1 guy in warehouse..So Bring something to read while u wait .. call at least 2 hrs b4 you arrive so they can pull your furniture and you only have to wait an hour and a half . Bring your own straps. There is 1 little old nice friendly guy working the ENTIRE warehouse pulling and HELPING YOU load the furniture...so, Bring muscles ! They are closed Sunday and Monday....open saturday..expect a 3 hr wait on saturdays."

"It went from few issues a long the way to a whole lot of issues a long the way but as soon as I notified David Enciso, he went right to work ensuring we got our items ordered as promised. Still waiting dresser drawer but I am sure it will come soon. Update: This makes the 6th time they’ve cancelled and rescheduled on me on the day of. Who deserves this kind of service?"