Cinemark Cielo Vista Mall 14 and XD 8401C Gateway Boulevard West, El Paso, TX 79925

"Horrible customer service. Worst employees ever. With the exception of Joe taking movie tickets. He's awesome."

"The last time that we were here, the movie had playback issues, so the awesome manager took care of us by giving us two free tickets; soooo, we redeemed them today, and are ready to watch the Barbie movie! The theater is cool, clean, and the concession stand is fully stocked with hot Pizza Hut pizza, cold sodas, fluffy buttery popcorn. We fully stocked up to sit back and enjoy our movie!"

"My family and I went to see a kids movie and my 1 year old had a lot of energy. I wound up walking through the halls with her and eventually ended up sitting on the floor with her. The moment I sat down, a staff member approached me and asked if I wanted a chair. He also asked me what movie I was watching so he could give me a free pass to come back another time. My husband eventually joined me to leave early and the staff member also gave my husband a free pass. He was so aware, thoughtful, and kind. I wish I got his name. I am very appreciative of this staff member who made me feel welcome and seen. Will come again (this time with out my 1 year old!)"

"Great location and well kept theater. I love the luxury loungers, and that I have the extra comfort of putting my feet up. Popcorn was fresh and crispy. This will definitely be a favorite movie spot for me."

"Staff is friendly and helpful and escorted me to the correct screen room. Theater is renovated, very nice, comfortable reclining seats, discount prices for matinee before 1pm. They have combo specials on popcorn and drinks too. Audio was way too loud when trailers for other movies came on, but volume good when movie came on. I really like the renovation of this theater and assigned seating, no cell phones, no talking."