OYO Hotel San Antonio near AT&T Center

"Booked through priceline as and upgraded customer. I had a discounted price with children. Priceline policy for the hotel states that children stay for free. They wanted me to pay for the kids. They even told me to go through priceline to get a refund, but they refused to cancel my reservation. The management was truly rude."

"I currently have no place to stay so, I bounce from hotel to hotel. I stayed here and found a very low price online . Before the end of my stay the female owner told me I couldn’t book anymore. This was an unusual comment because I hadn’t did anything but go to work and come back and sleep. I asked the husband and was told that they charged 350 for a week and to return back at the end of my stay . The reason I was told I can’t book anymore is because I was booking online which made it cheaper and they wanted me to pay the full 350. I’ve really fallen on hard times and I only see a $380 check a week. I do not recommend this place to anyone. The husband is pretty cool but the wife seems upset all the time. I was also told that if I book online they can refuse my reservation. So I called a lawyer and I was told that there are several reason a hotel can refuse my stay and booking online isn’t a reason caused for refusing a reservation. This is sad!!"

"No Stars. The Indian man has a Large German shepherd running throughout the property that is his. The wife's hair is never combed. And the Sista, who must be from out of town is a House ninja. I got the room online , specifically a smoking room for guests. The Dark Skinned Loud Black Cleaning Lady, assured me the room was a smoke room. I come back a weekend later and the Indian man and the House ninja tell me no smoking. And he wants $100 down. Cool no problem. So I stayed another weekend. LOOK AT the doors, one room is a smoke room. Thee' other is not. Simple. Let me be quiet and show you what $61 bucks a day gets you at a roach motel, on San Antonio's intentional poor side, the East-Side. Which is basically little mexico now. Straight up. Continued..... Stained couch from a local trap house. Light fixtures are uneven if not hanging. The toilet was from Dollar tree. The Dresser was chipped and cracked & fading. It must of came from offerup. NO REFRIGERATOR. NO REFRIGERATOR. NO REFRIGERATOR!!! . Can't turn the channel, because the box is tied to the back of the 1999 tv for some odd reason. Cigarette burns up the whole side of the tub. Doors chip, cracked, discolored. Bathroom Wall look like some beta male punched it. LockBox doesn't work. Mirror came from the Southside drive-in movie theater from the 90's. This place is trash. OYO customer is horrible. I tell the guy Saturday, I want my money back I'll go elsewhere. Not him, nor customer service took heed to my call. OYO, customer service hung up in my face 3 consecutive times when I called. The indian man said I had to do it through the app, which was not the case for my particular reservation. This hotel is behind the liquor store for a reason. Behind the motel is a free for all Camp back in the woods. Top worst hotel in San Antonio.....I mean little mexico."

"DON'T DO IT!!!! BED BUGS BED BUGS BED BUGS!!!! There were other people's dirty clothes in the drawers chewed gum under the microwave and we had to clean some red stuff off the toilet. Thankfully we carry our own cleaning supplies when we stay in a hotel because this room DEFINITELY needed to be cleaned. The WiFi is awful. 5G only works if you get a room on the side where the owners reside. They let their dog poop on the property and leave it so when walking you must avoid stepping in it. The housekeeper was nice but the owner's wife is very rude and has 0 customer service. Unfortunately we couldn't get a refund so we had to endure that for 2 weeks. My children are covered in bed bug bites and we had to treat everything before bringing it in our home. If you have options skip right over this place unless you like BED bugs roaches and living on top of other people's filth. Oh and all the towels are stained and VERY NASTY!!!"

"The only thing good about this place was the housekeeper who was very nice. This place is awful, the owner is not a nice person who charges random extra fees and randomly opens doors on rooms without knocking, the area is dirty, and seems unsafe. Only half of kitchen appliances worked, but it appeared all utensils and cookware were stolen anyway. I booked this place online for myself and kids on the way to San Antonio for a job interview and didn't know what I was getting into because I didn't read the reviews - big mistake. We pulled up in an Uber and the driver was afraid to leave us there. Worst place I've ever stayed in 35 years of traveling. I wouldn't recommend this place to people I don't like."