Petco 4151 Town Center Boulevard, Jeffersonville, IN 47130

"Never going back. I wish I didn't pay the bill. Brought in a cat who had urine crystals and couldn't get her in until she was basically better, a week plus. Treatment for that is easy. Still brought her as a precaution. They asked me what my budget was... and ordered a ton of UNNECESSARY tests that went right up to that budget, ultrasounds, using a needle to draw urine, blood work. Totally unnecessary when the issue had already been resolved and after having cats 10+ years as an adult. Never had a vet suggest all that. Especiallyfir a young cat. They took her from the room to give her vaccines which I thought was very unusual and made me feel uncomfortable. I wish I had left at that point. And somehow the bill still ended up at my max budget."

"I had issues with my Petco Vital Care points and the sales associate called the Vital care customer service after she had researched my account and discovered my points should have been loaded into my account. She stayed on the line with them until it was resolved saving me $15. It meant a lot to me!"

"The experience overall was excellent. I found everything I needed on top of a sweet sale going on dog food for my pup, Pru. I was confused on the Vital Rewards but one of the associates helped me understand it."

"DO NOT TAKE YOUR DOG HERE FOR GROOMING!!! I took my dog (10 lb shitzu/Havanese mix) to be groomed today, as we just moved to the area and looking for a new groomer. They called to let me know he was done and that he had a “little knick” (their words) on his armpit fold from the clippers. Okay, I understand little things like that happen sometimes. But they also said on the phone that “he did great, he was a good boy and sat still the whole time, and they had a hard time getting the bleeding to stop, and they felt terrible, but he’s fine.” and that’s the moment I knew in my stomach something wasn’t right. Come to find out, their groomers also aren’t licensed. I get there to pick up my dog, and this is not a “little knick” nor is it on his armpit fold!! This is a two inch long GASH on my dog’s front leg between the armpit fold and his knee bend, and it was still bleeding when I got there. This is several layers of skin deep! And they STILL tried to charge me $80!!!! Once they realized I was NOT going to pay them, and that I was furious, they THEN offered pay to have him be seen at THEIR vet, in the same building, owned by the same people. The vet suture glued his leg and wrapped his leg in a bandage. I just hope and pray it doesn’t become infected. But my poor baby is miserable, shaking, limping around, not wanting to move. He is absolutely traumatized, and he’s never acted this way after being groomed. Please DO NOT take your dog here to be groomed. It is not worth the risk of this happening to another baby!! I would give NEGATIVE stars if I could."