Block Brothers Mattress and Furniture

"We have always had great service with Walker so stayed with this company that was bought out by a family member. Not the same customer service at all. Not sure the affiliation with Austin Furniture outlet but that is who we also dealt with when getting the couch delivered. It was sent to us with one of the sections on back order with the promise of being able to get a full refund if unsatisfied. One of the sections we had delivered was a few inches shorter and defective on the back and when we tried to get refunded we were told could get store credit. Have been going back and forth for several weeks now because they finally came and got the furniture but no refund was given ."

"Walker's Mattress and Furniture on Whitestone Blvd., Cedar Park, TX. I am still waiting for my refund from this store on a queen mattress I bought 6 years ago that went lumpy after only one year. Owner was suppose to have filed for refund under warranty terms. I checked back frequently and no progress. Of course I had to buy new mattress but went elsewhere and got a Stearns and Foster. I still have 2 mattresses I bought at Walkers in my guest rooms buts since they are not used frequently, no lumps so far! I am so disappointed with the store's owner stringing me along like this."

"We were shopping around for a new mattress and visited the Cedar Park location where we were greeted and assisted by a very friendly and helpful gentleman by the name of Mr. Walker. He spent a good deal of time with us, helped us get exactly what we wanted, presented us with a nice discount, then helped us choose a great chair for the bedroom, also with a nice discount. The bed and chair were delivered exactly as promised by a very nice and hard-working young man by the name of Mauricio Ruiz. We live in a very hilly area of Lago Vista with extremely steep driveways but Mauricio was able to use his impressive strength to get everything unloaded and delivered to our room. Overall, we are abundantly impressed with the quality of everything we purchased and even more satisfied with the level of professionalism and courtesy we were afforded by Mr. Walker and Mr. Ruiz. We highly recommend this company and will return immediately when we require more of their impressive inventory. Thank you so much and have a great day…"

"I recently visited this mattress shop and was blown away by the level of customer service. The staff was friendly, knowledgeable, and went above and beyond to help me find the perfect mattress. They listened carefully to my needs and preferences, and even took the time to show me several different options. I never felt rushed or pressured to make a purchase, which made the entire experience much more enjoyable. Although I ultimately didn't purchase a mattress from this shop, I was impressed with their selection and competitive pricing. I would highly recommend this mattress shop to anyone in the market for a new mattress"

"Wonderful place to do business with. The prices are great! The service is great! Wonderful amount of selection, but I really can't get over the service. It is like it's personalized for each individual person who walks in and that is something you just don't see much anymore. Thank you Mr. Walker for such great service."