Super 8 by Wyndham Austin/Airport South 3120 Montopolis Drive, Austin, TX 78744

"Our arrival at super 8 was met with utter disappointment. We waited at the front desk for what felt like an eternity, only to be greeted by silence and ringing phones. The sole attendant appeared disheveled, seemingly having rolled out of bed and straight into work attire – a wrinkled tracksuit. In such a role representing the hotel, a minimum of a professional polo shirt and slacks wouldn't be too much to ask. After enduring this unwelcoming scene, we made the immediate decision to book elsewhere. While we can't speak to the rooms themselves, this unprofessional and inattentive first impression completely dashed any hope of a comfortable stay. If you value courteous service and professional presentation, steer clear of super 8."

"One of the worst customer service I have ever received. Was unable to provide veteran discount. They were going against corporate policy it says on super 8 website early check available he ask me to pay 40$ for it if you want. He made we waited in the lobby for 3 hours stating we have less staff to clean rooms. Secondly no one was available for the breakfast room spilled over the place no one to maintain cleaness. Most importantly when a customer walks in No one faces customer when they walkin. Front desk staff keep watching cameras. I waited for 5-7 minutes unless I decided to call him. Overall my experience was not good at all. I wasted my money and time."

"It all starts with the front desk.. Bella, Manager had a great attitude and made my check-in smooth. He was patient with me, and was great help! The room was decent, and I enjoyed the jacuzzi room! I definitely will return!"

"If you are not from around the area and not familiar it hard to find. Thanks be to God for GPS. Juice was a little broken. We figured out to push the front in and that was to get our juices we wanted. No milk. The room was a little out of date and the bed was really nice. The only thing I didn't like was I had to put a chair next to the bed to climb in bed. The remote to the TV was only working some. I had to turn the TV on manually and then it started working. Overall it was good and if I had to go back to Texas to stay a day or so I would go here."

"The most disgusting room I’ve seen in quite sometime. Checked out after one night, other guests checked out early for the same reasons. Someone was in our room and used our shower while we were gone for dinner. Mold in the AC. Property management refusing to issue a refund and lied about our length of stay. Still working with Super 8 corporate to get some kind of resolution (will update rating should property agree to work with me). Do not stay here unless you enjoy inhaling mold and having your privacy violated."