La-Z-Boy Home Furnishings & Décor
About the Business
La-Z-Boy Home Furnishings & Décor is a renowned furniture and home goods store located at 20155 U.S. 59 in Humble, Texas. This institution offers a wide range of high-quality furniture pieces, including sofas, recliners, chairs, tables, and more, all designed for comfort and style. Customers can also find a variety of home décor items to complement their furniture choices. With a reputation for excellent customer service and a vast selection of products, La-Z-Boy Home Furnishings & Décor is a go-to destination for those looking to enhance their living spaces.
Photos
Location & Phone number
20155 US-59, Humble, TX 77338, United States
Hours open
Monday:
10:00 AM - 6:00 PM
Tuesday:
10:00 AM - 6:00 PM
Wednesday:
10:00 AM - 6:00 PM
Thursday:
10:00 AM - 6:00 PM
Friday:
10:00 AM - 6:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
12:00 PM - 6:00 PM
Reviews
"I expected more from La-Z-Boy. I ordered two recliners in July 2023. I never received a call about delivery. I called the Humble store and was told I had to contact customer service. 8+ weeks later I finally got my chairs. One chair was not working upon delivery. I have been fighting to get it repaired since October 2023. Two repair appointments have been scheduled and La-Z-Boy has canceled or not shown up as expected. I would never recommend La-Z-Boy because the customer service is terrible. The stores are unhelpful after they take your money. Very disappointed."
"We wanted recliners, and Joe Herbert sales consultant answered all of our questions. Guided us through the huge variety of fabrics leathers and less bulky styles in their store. We found our recliners had them delivered yesterday, September 9,2023. WE love them. The colors were perfect for our new look. So now a new Sofa lol. Thank you, Mr. Herbert, for your help and kindness during our tierless search for the perfect recliners!!!!"
"On April 24, 2021 I paid $960.80 (50%) towards a special order love seat. I was told it would take 4 to 6 months to be completed, with 6 months being the longest time it would take. It's been almost 11 months now and they will not tell me when it will be delivered, they cannot provide any information on the status and they are telling me they will charge 50% of the total sale (1921.60) if I cancel the order. They will not refund my payment of 960.80. How can they take my money and not provide the product or give me any information about when my order will be delivered? I have given them plenty of time to deliver my loveseat. Now I just want my original payment back."
"We bought furniture in August and were told we would have it by Thanksgiving. We didn’t get it until December but are still missing one piece which apparently was defective. Although the furniture is great, I find it unacceptable that we are about to go into March and we still have not received all the items we purchased in August. Also, when we called to ask for the status of our order last year we got the run around and could not find someone willing to help us. We kept being told that someone would call us back and nobody ever did. Seems like once they get your money you are on your own and their service ends there."
"We ordered furniture in late Aug or early Sep and were told that it would arrive in October. It is now December 8th and we still don't have it. I have called twice and left messages and they have not returned my calls. I have also emailed twice with no response. I'm considering going to the Better Business Bureau and demanding a refund. I will absolutely never purchase here again."
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