Hertz Car Rental - Austin - South Austin Hle

"Nice very good location, it’s was quiet and peaceful no rush very fast work.There are two people out there who helping everyone in a good way. I seen they helping a customer even though he was not renting from this location and fixing his issue and tell him to contact customer service .They did their best."

"This hertz location is very quiet and quick.they just help customers very good they are amazing for renting. Liam and Jessica was very helpful.Hope everyone rent at this location."

"Super timely and very open and reliable communication. I called and picked up same day. Had a small wait (due to system issues) which I didn’t mind at all. ended up leaving with a water bottle, since They were out of water cups. This with the awesome service definitely saved my day and whole week."

"Was trying to handle this with Hertz privately (and kindly) for months but now I'm getting really annoyed. I had a work event to go to in November and booked a car through Hertz. I showed up and the associate told me that my license had been flagged as suspended because someone else had used my license (?) and it was marked as a fraudulent account. What's more, the associate refused to allow me to talk to anyone over the phone to fix it and told me to email the department, all while displaying no remorse. So I had to Uber home and try to figure out how to get to the work event that I was hosting on time, plus I'm 5 months pregnant and panicking about being late. I email Hertz's fraud dept and there are WEEKS between correspondences. I just got this: "According to our records, a different person who had their driver's license permanently suspended also owns your license. It is highly recommended that you go to the DMV and obtain a new driver's license, as the driver's license was tagged as suspended." My license is marked as "eligible" on the DMV website, so I'm not sure how this would be helpful, and I don't understand how Hertz was able to let someone else use my license in the first place. Hertz, you have been ridiculously, shockingly unhelpful. Thank goodness I have other rental car options."

"THERE WAS NO GASOLINE CAR available for my reservation which was called "Manager's Special 2 or 4 door or similar". Only an electric Volt and I didn't want to have to sit and wait for the charging. Who has time for that on a trip? Just be aware, this place seems to have had a few electric cars in their lot. If I thought I had time for sitting at a charge station, during my trip I would have taken the Volt. But instead I had to pay extra for a gasoline car. Not happy about that unexpected extra charge."