Sleep Number
23641 Katy Freeway, Katy, TX 77494
Hours open
Monday:
10:00 AM - 7:00 PM
Tuesday:
10:00 AM - 7:00 PM
Wednesday:
10:00 AM - 7:00 PM
Thursday:
10:00 AM - 7:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
10:00 AM - 7:00 PM
Photos
Location & Phone number
23641 Katy Fwy Suite 100, Katy, TX 77494, United States
About the Business
Sleep Number is a renowned furniture and home goods store located at 23641 Katy Freeway in Katy, Texas. Specializing in providing customers with the perfect sleep experience, Sleep Number offers a wide range of high-quality mattresses, bedding, and sleep accessories. With their innovative technology and personalized solutions, customers can find the ideal sleep number setting to ensure a restful and rejuvenating night's sleep. Visit Sleep Number in Katy to discover the key to a better night's sleep and a healthier lifestyle.
Reviews
"Joseph was really helpful with helping me make the right choice in mattress."
"Only bought pillows but man do they know a lot about pillows."
"We purchased our bed and base over a week ago at this location. So far I'm disappointed in the customer service or lack thereof, not specifically in regards to my experience in the store but in trying to modify my order. I've been trying to upgrade my order to an adjustable base. Apparantly this can not be accomplished in the store. I was told by my Sales Rep that only customer service can do it.. Not only is it near impossible to get a hold of anyone in customer service, when I finally did, we were disconnected and the rep did not call me back. I chatted with a rep at SN on their website who promised a call back, still nothing. Left my phone number several times for a call back when I called, still nothing. If I ever do get a call back I'm really inclined to simply cancel. So frustrated and don't understand how a business can operate in such a manner. If I'm spending a few thousand on a purchase and wanting to spend even more, I would expect that the experience would be much better. All I can do is SMH."
"No one in customer service can explain why it takes so long to get your bed. It has been almost a month. They cancelled my delivery due to weather (even though it didn't rain) I had to email customer service just to be able to speak with someone. Worse experience making a purchase."
"About the service: Our experience was excellent thank you to Mr. Joseph. He was was very professional, very knowledgeable about the different products, very patient and super friendly. He showed us the different options and guided based on our needs and preferences. We never felt like he was in a rush or pushing us in any particular direction. Thank you Mr. Joseph you certainly made us enjoy the visit and the selection process. About the product: We are truly impressed with the Sleep Number products. We had an idea of the functionality but we got a lot more than what we thought. We are super excited about our i10 selection and looking forward to a much better sleep in the years to come."
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