Holiday Inn Dallas-Fort Worth Airport S, an IHG Hotel 14320 Centre Station Drive, Fort Worth, TX 76155

"The hotel has a small little space on the first floor where they apparently allow big catered parties. Music was blasting all night and the manager, Nick was totally rude, did not care and wouldn’t give us a different room or help us find a room in another hotel. Go somewhere else."

"location was close, they knock in rude fashion even with 'do not disturb sign' the phone for front desk was not working and did not care to do anything about it. my room was clean and clean. bed is soft i forgot to ask if they have firm beds. i extended my stay because i was tired i had to go down because their phones were broken and their maids would not stop knocking on my door."

"The receptionist was extremely rude to me when I was upset that breakfast wasn't included which was a surprise. It's really cheap, overly processed food I would never pay for. Then, she was mad at me and stopped me in the morning to do a spot check on my service animal's paperwork which was harassment. As a result of these arguments, I was really upset, didn't have a chance to shower. She took 20 minutes of my time. Also, the thermostat didn't work, and I had to call for maintenance twice before they came and my stay was interrupted."

"The hotel provided an exceptional experience, thanks largely to its incredibly cordial staff. Located conveniently close to the airport, it offers easy access to both Fort Worth and Dallas, making it ideal for travelers looking to explore the area. Additionally, its proximity to the American Airlines Campus is a significant plus. The surrounding area is notably peaceful, offering a tranquil retreat from the bustling city life. This combination of friendly service, strategic location, and quiet environment makes it a top choice for both business and leisure travelers."

"Has anyone ever been mid-check-in and they just stop checking you in so they can instead help another guy who (just showed up) wants to order some drinks and pay for it with card? Honestly wouldn't of minded, but to just stop helping me once another guest came and help them, then go back to helping me......wild. 1st time that's happened Shower pressure wasn't that good since the faucet thing is broken and wouldn't allow the bath to fully stop running."