Hampton Inn & Suites Dallas-DFW ARPT W-SH 183 Hurst

"Good service, clean rooms. During check in Rein was very nice and courteous, fast and efficient too. The manager there was really sweet, he greeted us when he saw us at the lobby. Excellent hotel and excellent staff! Highly recommend this hotel. Would be even better if there was a hot tub at the hotel."

"Be careful! My truck was stolen from their parking lot on Feb 17. Not the hotel’s fault at all, but I was parked near the front of the building, under a light, and you could see my truck through the window while standing at the front desk. The owner was empathetic and helpful, but the only camera is at the entrance so I would love to see more surveillance added to the exterior of the hotel. Also, I have stayed at this hotel numerous times and never had a problem. This is the first time it was under construction and my truck was stolen. Coincidence? Maybe."

"The couch and chair in our room reeked of urine. I only figured it out after my son, wife, and I was already in it. Our clothes, his blanket, and pillow from home smell horrible. I go downstairs to complain to the young lady and say that the room should be refunded. She did offer to change our room, but we had to be up in 6 hours and would take too long to pack up and unpack again. At least the beds were clean. I got a call right after from the manager accusing me of threatening the desk clerk, which I did not. He called me a liar saying they spent 2.5 million on renovations, and it most certainly did not smell like urine. I welcomed him to come up and take a whiff, but he was at home. Very unprofessional! He welcomed me to leave the hotel. Also, google is incorrect. No hotel shuttle."

"I booked this hotel because I was attending a Women's conference in Dallas Fort Worth. I'm an independent travel agent and was so pleased to get an amazing price I paid just $81 a night, for such a large room (2 Queen beds non smoking suite) food was excellent! The staff went above and beyond and the hotel was top notch! It has recently been refurbished and you can tell! I really enjoyed my stay and would definitely visit again! The only reason why I haven't given it a 5 star rating is because I noticed this weird plastic thing stuck on the bathtub, so cleanliness I would say was a 4/5, everything else was superb!"