Kroger Pharmacy 704 Euclid Avenue, Lexington, KY 40502

"Do you like waiting 30 - 60 in the store for prescriptions called in hours ahead of time? If you answered yes, this is the place for you."

"I work at a doctor’s office down the street so we call in my own thyroid medication to this location so I know exactly when my prescription is called in. Every time I have tried to fill any script at this pharmacy they lie and tell me it was called in within the last 15 minutes or it hasn’t been called in at all when I know that it was called in 4+ hours prior or even the day before. I usually don’t get upset because it’s my job to call in scripts at our office and I understand how busy the day can get and how much a pain billing insurance can be but sometimes they are so rude that I log into our EMR from my phone to prove my script was called in and show them the time it was verified so they don’t turn me away. They normally turn me away anyways or sometimes give me the wrong medication completely. The past several times I have tried to fill my script I have had to go back to the pharmacy 3 or 4 times, several days in a row, and they still tell me to come back in 45 minutes. I have an autoimmune disorder and take 180mg of NP Thyroid, which is a high dose, so going several days without my script can give me flare ups that will make me fall asleep, give me blurred vision and muscle cramps. NP Thyroid is a medication they should have on hand and it is not a controlled substance but they are normally in such short supply they can’t fill my requested quantity and are always looking for reasons not to fill my script. So lazy… Anyways, I switched to Bourbontown Pharmacy in Paris and they ship my meds to my house or work and even apply discount coupons without me asking. Shop small, big pharmacies don’t care."

"Pharmacy: “Your migraine medicine will be ready at 5:00. We’re filling it now” Me: “Ok, I guess I have to be in pain for 1.5hrs while you fill it” Me (5:15): “I’m here for my prescription. My headache is unbearable” Pharmacy: “We are out of that medicine. You can drive 5 miles away to Tate’s Creek location.” Me: “That’s 30 min away in rush hour traffic.” Pharmacy: “We can have it delivered here tomorrow” Me: “I’ll be dead by then”"

"I have had numberous problems with this pharmacy. I switched to mail order and it’s been incredible in comparison. The employees are nice but they’ve made multiple errors for sick children. Stay away."

"My regular pharmacy. They treat me all here... Always very helpful like if there's a problem with my insurance or something, they offer assistance getting discounts and whatnot. I appreciate being recognized. Plus the grocery, deli, bakery is above par here so you should definitely check that out while you wait."