GI Motility Clinic 225 Abraham Flexner Way, Louisville, KY 40202

"I saw Dr Stocker back in August. At that visit she recommended a procedure and labs. She indicated they would come get me for the labs and then schedule the procedure. I was then left in the room for over an hour. I finally left the room, found some random person walking the halls who then took me for labs. I was never brought to a scheduler for my procedure. I had to make another appointment in November because I still had not been scheduled for my procedure. Went in, saw the PA - she acknowledged that the doc recommended I needed procedure and indicated I would be contacted by scheduler within a week or two. The that was mid November. Early December I called and got routed around till I got the scheduler. She took my info and said she would call me back by that Friday. The Monday after THAT deadline had passed I messaged via app asking for status of my procedure. I was told I would be scheduled by the 16th. It is now almost January and I have still not been scheduled. Called the scheduler again and I get still the generic “there are people ahead of you but I should have you scheduled by the end of the week”. I know this is a lie. Do not come here. Go to Cleveland. They have to be better than THIS."

"If I could leave a review without a star I certainly would!! Do NOT go to this place..do NOT trust Dr Stocker! She is only out to get her name published! She is NOT in it to help you get better! This practice is being investigated rt now!"

"Impossible to get a response. Has been over a week and a half now and haven't heard from anyone. Have tried through phone, left voicemails, and have tried mychart messages. People are nice when you can get ahold of them. But care not being met is resulting in multiple ER visits and extreme loss of quality of life."

"I did call your patient experience Dept and “MJ” The manager was rude, sarcastic, unkind, unhelpful, and actually said “she couldn’t help me doo te doo doo” she literally said that Never get called back after leaving numerous messages for weeks at a time. No communication between physicians, staff and patients. Absolute complete disregard for the care of the patient. Bordering on negligent care. No empathy, compassion, follow through. The most inept staff I’ve ever seen in any medical facility. Don’t tell me to call patient relations when they are part of the problem. I asked to speak to the next person above that office and was denied any contact information. I asked about the policy and procedure guidelines. They refused. Patient experience office is mismanaged and they all have a sense of entitlement and arrogance. I would not take my dog to this clinic."

"Great doctors but hard to get a hold of because nobody answers the phones"