Baptist Health Urgent Care 3215 Westport Green Place, Louisville, KY 40241

"My experience at Babtist hospital was very welcoming. Employees very professional, The dr. I seen was so kind. His bedside manner was on Que. He was very informative and concerned about me . Yes if I have a problem I will definitely go back there. Service was prompt."

"Took my son for a finger injury on 12/30/23, even got a call from staff member prior to coming in (because I checked in online) they called to make sure they could treat him. They came to the conclusion that they could treat him. We arrived at the facility , they did an x-ray, we were there for 2 hours. We left the urgent with no answers, nothing done for his finger, not splinted, not buddy taped, no directions on what we could possibly do for his finger,absolutely nothing. They told me we would be called with the xray results. It has been 3 1/2 days and still no results, I have called several times and keep getting the run around. If they weren't going to be able to do anything for my son, as I was told they would in the phone call prior to coming in, I would have taken him somewhere else that would have been able to do something for him. The nurse that took care of us was nice. But as an overall i will never go back to this location."

"Nurses were nice. Doctor made me feel like I was a burden and inconveniencing them by needing help. However, I was also very out of sorts and may have mis-read the situation. So it would not be fair to include their name. Hopefully I was mistaken."

"Took my husband here very recently around 1 p.m. on a weekday. No wait time. Staff was very kind, thorough, and efficient. I have been a BSN, RN for 28 years and I do not give out 5 star reviews unless I'm very impressed, which we both were. My husband even said if he ever has to be seen again at urgent care, he's going there even though it's about 45 min from our house. Definitely worth the drive."