Quality Inn & Suites University/Airport 311 East Gaulbert Avenue, Louisville, KY 40208

"My wife and I had a great one night stay here and wanted to leave a good review. Super nice people at the desk and the room was clean and everything worked as it should. The continental breakfast was more than we expected. Lots of food! We come to Louisville often to see local bands and this will be our spot to stay. Thank you!"

"We reserved a room with a King bed, whirlpool tub outside of the bathroom with a fireplace & when we arrived they had us booked for a normal king room. Working nights & a 7 hour drive we had been up over 24 hours. The front desk couldn't help us, so we spent the next 2 hours on the phone with Choice Hotels. After the first hour the gentleman said he had us booked for the right room. Giving the hotel attendant the new reservation info it still wasn't the right room. We were transferred to customer relations & she offered us 12,000 points to not take it any further. We refused & was told the room we reserved was available, but only for 3 of our 4 night stay. At this point we excepted a room we did not want or the room we had not reserved. We were given a confirmation number to speak to a manager & when we called they said that confirmation number wouldn't pull up. We are diamond members & want to be refunded all of our points for the stay, but was told we could only get half our points back since we did stay there. This was a Holiday weekend & the biggest rival football game of the yr in Louisville, so we accepted a room. The hotel was run down, the lady doing breakfast was very rude, & there was a broken down car with flat tires & car parts inside sitting in the parking lot. We couldn't use the whirlpool tub, because it was disgusting. We bleached it, but the water was still orange. We will never stay there again."

"The beds were not great. They were hard, and not at all great for sleeping. Our air conditioner did not want to turn on and it was always hot in our room. The breakfast was ok, however, not really warm, and when you have to ask the attendant for a drink. When I walked in at 630, when they opened for breakfast, he was sitting on his phone and there was no plates out. Our shower had no hot water. I have to say the manager was nice. And, in a pinch, it was decent to stay in. It would not be my first choice, but, it was in the area we needed to be in."

"A lot of trouble checking in, told because I booked 3rd party? Nice staff. Nice rooms. Great breakfast that included sausage eggs, biscuits, and a waffle Iron. All the good stuff. They've had bacon also!"

"Right on the interstate and by the airport this property is noisy and has much light pollution. Rooms are ok. Breakfast is ok. Staff is mildly friendly although I felt that We were much more of an inconvenience than a guest. Facility is clean for the most part but is not aging well. Just not a great feel when you get here. Asked for twin queen beds and got full beds instead. Not impressed."