Holiday Inn Express & Suites Midland South I-20, an IHG Hotel

"The room was great. I did not like getting charged for parking when none of the other hotels there charged for it. I especially didn't like not being able to pay it in cash instead of having a separate charge on my company expenses and having to explain myself."

"They wanna charge 200 a night on normal nights and over 500 during oil show weeks but don't have working guest laundry. Your typical cheap and greedy hotel. Maybe if Dona put as much effort into her work as she did justifying this hotels shortcomings on bad review responses, they might get somewhere. Less babbling, more work Dona"

"The worst Holiday Inn Express I have been to. The hotel's area is industrial and feels unsafe. There was a policeman in the lobby when checking in, maybe as a deterrent to crime in the area. The front desk attendant attitude was unwelcoming and when asked if we could exchange room to a higher floor she simply said "your room isalready assigned". The noise in the bedroom from other rooms, both from the side and the upper floors didnt let us sleep, because everybody in the hotel had a late night party going on because it was Saturday night. Worst hotel experience ever, and the peice was so high for what we got. Stay away from this hotel."

"The location is great for my work, and the staff is friendly and helpful with everything. Word of advice, rooms are good, but bring flip flops as the rooms aren't carpeted, and it's West Texas, so anything you bring in on your boots is basically with you for the duration. Overall, it is a good place to stay with friendly staff."

"This was a last-minute reservation, but so glad they were able to accommodate us. Edwin at the front desk was so friendly and helpful. I explained I was traveling with my parents and without hesitation he put me in a first-floor room. I came back to the front desk because the remote wasn't working, again he fixed it without hesitation. Definitely staying there again when we're in the area."