Candlewood Suites Amarillo-Western Crossing, an IHG Hotel

"My overnight stay here was actually quite lovely but unfortunately, vandals broke the back window of my SUV overnight and stole nearly all of my clothing. Unsurprisingly, the hotel took no responsibility and, didn't even have footage of the break-in because they say I was parked too far away (though it was in their parking lot). I sure wish someone at the hotel would have warned me that could be an issue! I also think the hotel needs to put up a fence or something in the back so no one else gets robbed. If you decide to stay here, make sure you don't leave anything in your car as you'll be on your own."

"Tasha , Has the most vibrant personalities very welcoming bubbly and kind to me and my family. She Is very Incommodating to our family's needs. Room was great. perfect for our family size. I would highly Candlewood suites to anyone, especially those who are traveling. She made it so welcomed right away. Thank you Tasha"

"Overall wasn’t a terrible one day stay, however I’m extremely disappointed in the parking situation as well as the shape the room was in. Seems to be the trend with Amarillo hotels to have rooms in sub par shape. The lack of a dedicated loading and unloading spot upfront is strange. The bathroom in my room was beat up, the chairs were tore up and the lamps were bent. The bed and tv were about the only things in nice shape. Staff was great though."

"The room was clean and didn't have any odors. The staff was friendly. They do provide pots and pans but no dish cloth. Me and my family will definitely be returning one day."

"For the most part the room and service was ok. My one gripe is the window curtains, there is no way to close the heavy curtain for privacy. The only curtain that closes is the transparent one and since it’s above the AC sometimes it blows it open. I’m on the first floor so everyone on the outside can see inside my room since the parking is outside my window. Very stupid design."