Le Creuset Outlet Store 29300 U.S. 290, Cypress, TX 77433

"Each time we've visited this store in person over the past few years, we've experienced exceptional service. They consistently offer large selections, competitive prices, and the added perk of occasional discounts. The staff has consistently gone out of their way to ensure we go home with something special from Le Creuset. Recently, I contemplated purchasing an item in the Provence color scheme and reached out to Dawn by phone. Her knowledge and willingness to address my inquiries about their inventory and specific products were impressive. While my previous in-store encounters hinted at helpfulness, Dawn went above and beyond even after I inconvenienced her by needing to make a correction to my order. Even over the phone, her passion for her work and products was evident, emphasizing her commitment to prioritizing customer satisfaction. I'll always go out of my way to trek to Cypress to shop here. Thank you Dawn and the staff here!"

"This store may have great products that look beautiful and are of great quality, but I will not recommend anyone spend money at a store where the employees are talking so rudely about customers. I know from working in the retail environment that you critique in private… I visited this store this last weekend. There were 3 employees working. A woman came in looking for something specific for a family member for Christmas, and someone called asking for something specific. An employee, after helping these customers, walked right over to another employee and said, “You know what I hate? When customers ask for something specific,” and immediately entered into a tirade of how this employee could not stand customers and how specific many of them are. Their store has many different colors of the same item, thus you should expect customers to want a specific color to go with their kitchen or house theme, or a party theme, or whatever. I hope this employee finds a little more joy in their heart to be helpful and truly kind to others."

"Excellent service! Wonderful sellers - attentive and considerate, customer-oriented, pleasant prices."

"This review is not for this store, but Le Creuset customer service warranty department. The people at this store are very nice and wonderful to shop with. However the non stick products they sell are not worth the price. There warranty is worth nothing. By a cast iron, Dutch oven , or a stainless pan and then you will be fine."

"I LOVE Le Creuset products, all of it from the pie bird to the 15.5QT Oval Dutch Oven! Today I bought the 7.5QT soup pot with the glass lid in Marseille and will definitely return for future purchases at the Le Creuset Outlet Store in Cypress, TX!"