Nails Of America By Target

"I love this location! They are always very quick (which is important to me) and friendly. They have been able to do exactly what I ask for, and my mom and I have never had any complaints! I have sat with different technicians and their work is consistently great (manis & pedis). Definitely recommend stopping by."

"I would not recommend this nail shop to anyone. I got my dip service on Saturday, October 7th. The service was fine, however the nails were slightly lumpy due to the powder being on my cuticle. I didn’t complain as I thought that would be fixed during filing. It was not. When he finished filing my nails, I looked at the tips and asked if one of my nails had already cracked as it looked like the powder was cracking. He reassured me they weren’t cracked and wouldn’t crack as he had made the tips a little thicker with clear powder first. I leave the salon and go home, and the next day Sunday, October 8th while folding clothes, I notice two of my nails are chipped on my right hand. I called the salon and asked if I could have a refund as I was headed back to campus Sunday night and wouldn't be back in the area to get my nails fixed. Their receptionist informed there are no refunds on the services provided but they would be happy to fix my nails. I was fine with that. On my way to the salon I reached for my card in my wallet and another nail on my left hand cracked. When I arrived at the salon, the receptionist asked to see my nails to see what the issue was. She sat me down with a new nail tech named Tina who looked at my nails and told me that they were all going to chip within a day or two even if she fixed them. She then told me to tell the receptionist that she (Tina) was going to have to redo my entire set because they were all going to chip due to the powder being all over my cuticles and incorrectly shaped. The receptionist got the manager who came to talk to Tina to see what was wrong. Tina told him the problem and He told Tina to only redo the three nails that chipped. I then asked what the written refund policy was and told the manager that she (Tina) wouldn't have to redo my nails and work for free to correct someone else's mistake if they would just refund me my money. He (the manager) tells me that their policy is not to refund for service. I asked for a written copy of the refund policy, which he could not provide me with as he said it wasn't written down. He then tells me that Tina was no longer going to be able to service me because she had an appointment and that they would find another person to do my nails. I again requested a refund because I was not confident in the service I would receive at that point. He then said their refund policy changes at will and that they could only give me a gift certificate that expired in two days. Tina then offered to reshape and file all of my nails and redo the ones that had chipped. The manager was rude to both me and Tina as he was unhappy that she continued to finish my nail service. I thanked Tina profusely and apologized to her for the situation because it wasn't her fault. Long story short, the customer service was terrible during my experience and the refund policy is not enforceable as it is not written or readily visible in the salon. So please don't be afraid to push the issue if a problem arises."

"Ask for TINA! She stayed after they were closed to make sure my nails were perfect, she helped me believe in myself for an upcoming interview and she helped me pick the perfect color and shape that fit me. We laughed and it was an incredible experience. I drove almost 30 minutes to this nail salon and will never go anywhere else."