Sally Beauty,

1224 North U.S. Highway 377, Roanoke, TX 76262

"I usually enjoy coming here but if the employees are going to stand in front of the products you are trying to look at and make you feel like you are in their way, I won't want to come back. I felt like I was stared at trying to look for a color and not once was I asked if I needed help. I left to shop somewhere else."

"I was disappointed by the lack of hair products for ethnic clients at this beauty supply store. Walking in, I expected to find aisles stocked with supplies for all types of hair needs, including essentials for African American and other textured hair. However, I found the store to mainly cater to Caucasian hair textures, with very few products aimed at women of color. The lack of diversity in product offerings is disappointing and makes the store feel exclusionary. All beauty supply stores should stock a wide range of hair products that caters to all different hair types and textures. Otherwise, certain groups feel left out and underserved."

"This is my second time doing 2 hour delievery with Sally’s and Im obsessed. The first time everything was perfect. Today, my second time, I ordered at 2:15 and recieved my order 45 minutes later! It had the cutest note on it with little flowers as well! My cat was also very pleased. hehe So so happy with Sally’s!"

"I had entered into Sally's with a list from their website so my experience didn't take as long as it normally does HA! I normally have no clue what the bottles/packaging looks like so I'm moseying around the aisles wasting time. The website is a great tool to browse beforehand. I found what I needed quickly with the exception of one product, to which the associate helped me find. I also had a question about the detangler I wanted for my kiddo and she answered it knowledgeable. She even gave me some pro tips on the hair color I chose. Thanks for your help, so glad to find everything in stock! I really didn't want to wait for shipping."

"5 stars for the employee working. It was only her 4th day, the opener didn't come in, and she rushed in to open the doors on time. She was friendly and even in a stressful situation kept herself calm. I'm giving 4 stars because the shelves weren't front and faced and the store was a little dirty"