Cabinets To Go

"I wasn't going to write a review- but I have to let consumers know what they're getting into before they pay their money. I purchased a selection of cabinets for my kitchen and was taken back by the gentlemen who contacted me to install me- they use a person outside of cabinets to go to install- so dont know what kind of work the guy will do.. He did a POOR job. One of my drawers will no longer close. Around the sink he left a pen mark where he drew lines (for measurement). And they edge of the counter came off. On top of what I paid for the cabinets- the vendor they use charge me an additional fee. I know next time to shop for cabinets and just have someone install- because thats exactly what they did. I would not suggest this company at all."

"The cabinets we bought are absolutely beautiful. Shari out of the Houston store has been great! I needed some extra cam locks and she went out of her way, on her own time to mail them to me. I screwed up our measurements and had to order a few more cabinets and she worked hard to help me get the original discount I had with my original order. Absolutely some of the best customer service I have encountered since we started our build. The cabinets are top quality, all wood and gorgeous. I couldn’t be more satisfied."

"After receiving good references from Cabinets To Go, I decided to give them a chance for the renovation of my kitchen including the installation of the counter tops and cabinets. I didn't know it was the worst nightmare we had lived when we saw the disastrous installation they made. I enclose the photographs. Since the beginning I was charged twice, my bank did not approved the duplicate transaction. The installer of the cabinets did not complete the work on the first visit, the tops of the cabinets, alignment of the boxes was lousy, and the drawers did not close properly. The handles mysteriously disappeared; the installer was unable to complete the job. We ordered another kind of lower quality and then the installer placed them totally misaligned. The supervisor came to see the work and lined up the handles, there were some drawers that he had to fill because the screws were loose due to the terrible job the installer did. There were gaps between the wall and the cabinets, the contractor said that he wasn't filled by caulking but he could make an exception in my case. Then the countertop contractor came to install it. What a tremendous mess! some of them were totally misaligned, he said that he had laid down his body when the adhesive was still freshly applied. He came to fix them, and he didn't have any tools, fortunately there was another worker hired by me who lent him use his tools to work. At the end, when everything was installed, we noticed that one of the drawers under the sink was twisted and misaligned. The contractor's supervisor came to fix it. All this happened in almost 7 weeks. We called the Cabinets to go branch many times, they tried to assist us. In one of the calls, I invited the branch manager to stop by my home to see by himself the mess, but he said that they never go to supervise the work."

"Shari made purchasing cabinets painless and Stephen couldn't have done a better job installing them, can't wait to get my countertops installed!"