LL Flooring

"Bought flooring materials in end of 2021! spend 40000$ for materials and labor and within 2 years they flooring started to wear off , cracked and fading! very Bad Quality they sells ! they will give you 30 years warranty but when you claim they blame it’s installation problem. they refuse to replace and refund! very rude corporate customer service ( Heather) ! Am taking them in court. I highly recommend to go with reputable companies like home depot and lowe’s !"

"Nick and Justin are both valuable assets to this store. They have been very helpful in every step of my remodeling journey."

"We bought our floor two years ago and we were thrilled with the way it looked. I was not home when they installed. My wife was but was busy with other things. After awhile we noticed a portion of the floor in a small hallway near bathroom was buckling. It kept getting worse so I called the store and Nick said he would send an installer out to check floor. Again, I wasn’t home. He called me and told me that I had serious substrate issues made worse by the fact that I have a pier and beam foundation. I informed him that I do not have a pier and beam foundation and he kept insisting that I do and that I need to hire a professional to repair substrate before floor could be installed. I found out from my wife that he never pulled a plank up to look. He just ran his hand under it. I asked him why he installed the floor if there was damage hi and he said the floor was fine when it was installed. I brought in another company along with an engineer who found first of all that my foundation is a concret slab with stringers for a hardwood floor. Secondly, all the sub floor and stringers were completely rotted and black, and wet. They found a leak in adjacent bathroom wall. The technician told me that there was no possible way the floor decayed and rotted that much in two years. I’m not blaming L&L for the substrate damage or the leak. I am extremely angry that the installer knowingly installed the floor anyway. He took advantage of the fact that my wife was the only one home and cut corners. There is no excuse for that. The company I brought in did all the repairs, fixed the leak and replaced the broken planks all in one day at a fair price. I will never recommend your company to anyone. As a side note, the salespeople Nick and Justin were outstanding professionals. It’s sad their installers don’t meet the same high standards"

"We are extremely happy. Our home is amazing. AJ"

"The prices and products are great compared to the box stores, like Lowe's and Home Depot, almost half or one third the price for a comparable product. Nick was great help and knowledgeable. He brought the product to my vehicle and helped us to load them. No more I'm going anywhere else for my flooring needs. Update: I needed more boxes and went there again and they pulled up my profile and got me what I need quick and everyone went on with their lives."