Claire's 6002 Slide Road, Lubbock, TX 79414

"Excellent customer service and super friendly staff. So happy I stopped in."

"Worst place to get your ears pierced. The manager does not know how to pierce ears. I watched her do an ear piercing on a little girl and she didn’t even measure the girls ears and where she marked them we so off not even in the center. She should be replaced with a better manager with someone who knows how to ear pierce. Don’t go to this location unless you want your ears to be messed up"

"Took my daughter in to get her ears pierced. The girl, Tasha, said she had been doing these for over a year so I assumed she had decent experience. She did the first ear and I told her it was the wrong type of earing. She then took the earing out of my daughter's ear and tried to re-pierce it again with the correct earing! I tried telling her I didn't want her to do that since I didn't want an accidental second hole in the ear, and if she could just put the correct jewelry in the lobe. She then told me she knew what she was doing and was going to use the gun to pierce it again. I told her I didn't feel comfortable with that, and I wanted the paper work all my information on it so we could leave. She ripped the paper out of my hand and told me to get out before she called security on me. The manager was there and said she has had problems with this gal before but all she could do was apologize. I called the district manager and left a message. What a disaster. You don't treat customers like that."

"My daughter loves this place! Great customer service! I just wish there was more space. The store is small and when it's busy, it's gets crowded."

"These lady made it worth our while. Fantastic! Shannon was amazing answering my tough questions about ear piercings. I live out in the boonies and don't get into town often. Bailey was so patient with our babies ear piercings and letting us be sure we got both ears center."