Champs Sports 1101 Melbourne Road, Hurst, TX 76053

"The young man who helped me was courteous and fast helping me pick up my reservation of the Jordan 4 Breds."

"All associates very professional from being greeted as soon as entering to being offered helped selecting a shoe size. Was even told “have a nice day” as I was leaving which I didn’t expect but this store is doing right on the customer service end."

"Very unfriendly female cashier today, but had great help from all the guys working. When I went to check out I asked if I could use my military dependent card for a discount and this girl calls a supervisor over and loudly says “she’s not even in the military” ... extremely unprofessional and rude."

"Everyone here was very nice, polite, and extremely helpful, considering the holiday rush. Mark, assisted me with exchanging and reordering a pair of shoes I had purchased the day before. He was such a great help, and more than willing to assist me."

"Horrible customer service. We walked in because we saw a shirt from the window we wanted. No one greeted us. We finally found the shirt on our own, it was on a counter poorly folded with trash all over it. We walked to the counter and waited while the associates talked about going somewhere to get a drink. Finally some girl came over and stood behind the register... She continued to talk to other associates about he thing a beverage from the corner store. She didn't begin to login to the computer/register or even acknowledge us. We waited a little...finally I had to ask her if she could check us out and then they could discuss what beverage they would buy once we were done. She didn't say anything but finally pulled up the register. Rude little girl. And horrible customer experience. We will never go back to this Champs again and I warn you to be prepared to deal with unprofessional sales staff. Nasty little creatures."