Platinum

"Amazing place. Been going here since I can remember. Staff are a bunch of amazing ladies that are incredibly nice and are straight up professionals at hair. This ain’t no sportsclips walk-in and pray you get someone that knows what they’re doing. I don’t even request any specific person, I trust every stylist here."

"Min has been doing my hair (highlights, color, cut, etc.) for over a year now, and she always does an excellent job. She’s fast and consistent, and I’m always happy with the results. I also appreciate that Min does not try to make small talk, and I’m able to just relax or work on my laptop while I’m in the chair. I give Min’s work 5 stars, which is always reflected in the 30-40% tip I give her. But unfortunately, I had to take away two stars for my most recent experience with the salon. I have been calling the past two weeks and leaving messages requesting an appointment with Min. In the past, they’ve always responded quickly and I’ve been able to book an appointment within one or two days. But this time, no one has called me back and they never answer the phone. So I had my daughter call from her phone, and they answered immediately. She even talked to Min herself who said she had appointments available next week. So…I call. No answer. I immediately call back and - surprise - someone picks up. The person who answered proceeds to tell me that Min has no appointments available next week…and in fact, she is booked up through the end of the year. Oh really? They didn’t even offer to book me with one of the other stylists. Not sure WTH is going on, but I’m pretty sure they’ve blackballed me. But why? Did I miss an appointment that I forgot I had? Did I cancel and reschedule too often? Whatever the reason, I’d prefer they were professional and honest with me instead of ghosting me. I’m an adult - I can handle the truth. I’d also like to be given the opportunity to respond to whatever the reason might be. I could be wrong about all this, but I don’t think I am. I’m just really sad that I’ve lost one of the best stylists I’ve ever had."

"If you are looking for a new permanent salon! Look no further!! Platinum Salon is the BEST!!! I have been going to this salon for the past year, regularly. For haircuts, highlights, toner, and Brazilian blowout and have been 100% satisfied EVERY visit. All the ladies working there are very professional and kind. You will not be disappointed!"

"This salon is my favorite place for past 8years. I met Claire and Kyle since they were in Carrollton location. It is much further from my home but I couldn’t find another hair stylist better than them so me and my husband drive 45 min to visit them. Not only their pricing and services are much cheaper than Tony&Guys but also services you get is equivalent to high end salons. They also keep up with new trends and educate their employees. I highly recommend this salon and you will not regret the transitions that you made with your current salon."