Elite Spa,

900 North Blue Mound Road, Fort Worth, TX 76131

"The first I went I loved it and Danny did my nails and he did amazing but when I went again to get my nails done and the person I wanted was with another customer so I had to go with another lady and she was doing great with the first half but when it came down to do the chrome she kept messing up more that 5 times on each and it took over 3 hours to finish and she still charged me for the mess ups which was $75."

"I spent over $80 on my nail set. My nails are chipping and falling off and it's only been 2 days. I asked for a refund but they don't offer refunds. *** Even though my nails were done incorrectly and cheaply. She told me wait til my nails grow out or completely chip off. Who has time for that? We spend hundreds a month here, and will not be coming back. The absolute worst customer service experience at a nail salon I've ever had."

"Thank you Kristine for the awesome job! And for doing my nails short the way I like them! It was worth the drive from Denton! :)"

"I’ve been going here for years and it’s always been a mediocre experience. The last time I went it took over two hours to get a basic pedicure and dip done on my nails. The nail tech started clipping my nails without asking how long I wanted them and almost got the skin under my nail since she was going so fast. The dip nails are average and some nail techs don’t do the edges properly and your hair can get stuck in them. They’re always very polite and respectful, but for the price I pay to get my nails done, it’s not worth it."

"Don't waste your money. I went for a gel manicure, the beautician started cutting my cuticles without asking my preference and caused bleeding on several fingers. He filed a few nails blatantly crooked but thankfully they where fixed when i kindly requested he do so. In the end the polish was too thick and uneven on several nail surfaces, the polish contained multiple air bubbles, and even an inditation on the tip of my thumb nail. On my right hand the polish on my middle finger pools and extends over onto my actual finger. To be fair the establishment looked great and I don't know if I just got stuck with a bad beautician, the others there might be better. I did see him ponder over the scratch on my thumb nail but after two seconds he decided to ignore it. (I did not say anything at this point because i had already made him correct the nail filing and it was almost an hour since he first started. I had other errands to run and manicures are supposed to be relaxing.. where you intrust the beautician with their expertise, not have to nitpick everything yourself.) I was the only costumer for the first 40mins of my visit and business picked up quickly towards the end of my session.. On day two you can see the nail polish near the base of my nail is a different color because of only having one coat in that area. I came in to treat myself and get a long lasting nail color but painting them myself at home looks much better than what i walked out with. With a price tag of $30 plus tip, this experience was very dissapointing and i will not be back. See attached pics, the white back drop is an hour after the manicure(thursday) and computer backdrop was the day after(friday.)"