Subway 8549 Almeda Road, Houston, TX 77054

"Iplaced an orderon the subway website for delivery. I then tried to call the store to make sure the order is correct because my husband has stage 4 cancer and cant eat certain things due to his chemo meds. I never got an answer. I sent a text to the cell phone that is listed for the store no response. My order gets here and there are tomatoes on the salad for my husband and it specifically says no tomatoes, there were also green peppers in there.no ranch dressing was sent at all . I cant pick off the tomatoes because he is anaphylactically allergic and the green peppers are not allowed due to the chemo meds. M husband does chemo at MD Anderson Cancer center and after it salad is all he can stomach. As for my salad I ordered tomatoes pickles bell peppers cheese extra red onions black olives, cucumbers parm viniagrette on the side and caesar dressing. They sent 2 caesar dressings that are old and smell sour very sour. and I didnt get any tomotaoes green peppers, black olives or tomatoes. Its now late and I cant feed my husband or myself and now I must go out somewhere and find a salad at the very least for my husband to eat. Poor customer service they didnt follow instructions and I wish I had read the reviews before I ordered because I never would have ordered. I hope and pray that the manager will contact me because this is not right and a grave inconvenience. And if I wouldnt have noticed the tomatoes and the peppers on my husbands salad he could have died from either an allergic reaction or the adverse reaction to the green peppers that he can not have with his chemo treatments. Please contact me back management this is NOT acceptable. You could have killed my husband I dont and cant recommend anything because they didnt pay attention to the specific notes and ingredients and omissions in the salads"

"I placed order through Uber eats the young lady that’s working today. She’s not following the instructions waste of money and what goes around comes around. I shouldn’t know when the driver text me let me know they didn’t have certain items. I’m missing all my items . I don’t understand how you pack my food and you didn’t read what was missing. I can’t get in contact with the store or a manager. I just know it was a female but it’s OK what goes around comes around. But you will be seeing me soon. $30 dollars and all I have is a sandwich. I don’t recommend this place too nobody check your sandwiches before you eat. I will upload more pictures."

"You guys need to hire someone here that SPEAKS ENGLISH. Both of the employees were pointing at each and every item and asking me if i want it or not. I basically had to prepare the sandwich myself. Not only that it took them 10 minutes to ring up the food. Continuously asking what number i got when i made my own sandwich. Then lets me purchase a soft drink just to tell me the soda machine doesn't work. PLEASE DO BETTER."

"I came here to get my husband and myself sandwich for lunch. First off, no one welcomes you when you walk in, secondly the ladies who work there seem too busy talking among themselves and lastly after paying for my food, they did not even say thank you or goodbye and even acknowledge you, they’re too busy talking to each other which I felt unwelcome as if I had interrupted them. It’s completely fine talking to each other but come on ladies; just because you have two customers just show common courtesy !"

"I have had lunch at this subway several times. It’s an above average subway. Not sure why the rating is so low at the moment. Employees have always been friendly. The seating area was clean, including tables being wiped down in a timely manner. Also, the restroom was very clean. The food quality is on par with what I would expect subway standards are. The only complaint that I have is that they were out of Splenda for my tea. This subway also has a drive-thru but I have not ever used it."