Maaco Auto Body Shop & Painting

"Albert and Shawn are wonderful! The customer service they provided was attentive and professional. The pricing at Maaco cannot be beat and they did a great job repainting my truck. Highly recommend!"

"Came in to get my hood pained, met Albert on Saturday for an estimate, and he was amazing. Great customer service, great communication, and the epitome of what customer service should be. Better than every quote I got, would recommend, 10/10 would definitely come back if I needed my truck painted again."

"Update: $1600 paint coming off within 11 months. Should’ve spent my money elsewhere Dropped off my car for paint repair, pretty happy with their communication and patience of answering questions. Mr. Shawn Swain was kind enough to attain me even though I arrived 10 minutes later after office closing hours. Let’s hope for the best how the final result turns out.!!"

"My van looks amazing! I picked a candy red! It had chips and vinyl stuck on it when I bought it in but those were all fixed & the paint looks smooth & great in those areas i was concerned about. Albert took the time to explain the whole process and the difference in the paint options available. He answered all of my questions and everything turned out perfect! It was finished on the day they promised. They also detailed it! The two Sean's that work there also helped me with questions i had about some other projects needed. Everyone at the shop pulls together and is an amazing team in my opinion. I highly recommend them!"

"UPDATE: I was asked by an employee to update this review so here I am. Unfortunately I have nothing but more disappointment to add. On top of this job taking ridiculously long I am also not happy with the work. The headlight they replaced does not work, the paint has drips in several places, and they got paint on the window. Nothing about this experience has been pleasant and the work is sub-par in comparison to both the Service King and Caliber Collision repairs that have been done on this same vehicle in the past. ——————————————————- Using Maaco for collision repair on my 2008 Honda Civic, covered by my insurance. Was told they were ready for me, bring it on down, it'll be 2-8 weeks. I have received ZERO communication except when they wanted money the first week I dropped it off. $ was supposedly in order to get the jump on ordering parts. Parts that I was told we were still "waiting on" 5 weeks later. When they wanted money they were calling every day, now that I want information or status updates i receive the run-around for WEEKS, am told someone will call me back and it never happens. I have also been told we were waiting for supplements from the insurance that my agent confirmed were not sent to them until over a week after I was told this. I've been told that if I want information on what supplements are being added I should talk to my insurance, um no it's my car you can communicate with ME! My car has been at Maaco for over SIX WEEKS and I was told today that work is BARELY beginning on the car. My car is already broken down for work and they have received multiple payments from myself and my insurance company so I am now at their will on when they feel like getting to it, which is obviously the case as I was essentially told straight up the ball was dropped and my car was put on the back burner. I am not sure if they are just accepting too many jobs or if they just decided that I was an easy target to take advantage of, but if they weren't able to source the parts, or find time for the work, etc. its very easy to say no to a job or pick up the phone and communicate. I could have used another repair shop. I have worked with several other shops with this same vehicle and never had such a horrible experience. Use another shop!"