Steve's Automotive Services 805 Avenue D, Katy, TX 77493

"I wouldn’t have them do a brake job, they will charge you full price and will only swap out the pads. They won’t resurface the rotors or replace, they won’t clean and grease the guide pins or replace any of the pad hardware with the new hardware that comes with the pads. This is known as pad slapping."

"They mis-diagnosed my old 3500 Ram work truck and offered a very fair price to repair the truck. I found them to be honest and quick but we did the repair work at home instead. Update! After replacing the very expensive fuel injectors we found that it was (not the problem after all). It was actually just the sensors on the fuel rail that caused the problem. FYI"

"On May2023 it’s my first time I went to fix one of my car’s spark plug In Steve’s. I took theirs Professional’s suggestion: changed 6 all of them. After that days, the car can’t start when I try to pick up: NOW your fuel pump had big issue~~~ with few mystery reasons , after cost more than $1800 and more than 2 weeks, I Finally got my car back before they close. After picked up to drive 1 minute to park , I noticed my car’s door got damaged. Even the engine sign was keeping to show, with an old friend reminding and need add gas, found out they gas cap got damaged even can’t close . I took pictures and showed next day to the manager. I tried to talk to show them few times . No one took responsibility. Even I was wondering How the second time Big issue happened after they changed spark plugs, if someone doesn’t know how to do right may cause the second happened.Everyone knows own car’s special when you have nice car. They didn’t take any pictures when you drop off or before you pick up, but they know how to tell you: THIS IS NOTHING WE DID. From the owner Steve, manager Ron, one worker left two bad scratches when he opened the door hit the pipe on the lifter. I wish I can give -10 . So bad and sad experience. Be careful with then by people can’t be honest, and it’s bad business."

"To sum up Steve automotive, they would rather make a bunch of excuses, then to do the work right, Every time I’ve had my car worked on here I’ve had to bring it back multiple times because they couldn’t do it right the first time, It truly is frustrating and save yourself the time, energy, and in this case money!"

"I've been going to Steve's over the years for various vehicle issues. I brought my truck in thinking I needed an alignment. A call from Steve after the diagnosis revealed I needed brakes and rack and pinion replacement, an expense I didn't plan or have money for. I approved the quote and asked to get started. I was pleasantly relieved when I picked up my truck only needing brakes as the emergent repair, giving me some time to get the other repairs done next month. Most places would have not stopped after the first repair solved the primary issue, they would have done everything. I'm glad Steve's was able to get me on the road again and hold me over for another paycheck. My truck drives like new again."