Net Direct Collision and Service 10510 North Riverside Drive, Fort Worth, TX 76244

"The customer service from the sales department to the service department is excellent. Fast, easy, and reliable. They have always taken care of my lifted truck and have done quality work every time."

"Brought my truck through netdirect found out they have their own service center. Came here today for balance and rotation and torque lift kit. The person up front was very helpful and cool. Good service and got everything done in a good time. Told him I will definitely be coming back. Even got my brother to buy a truck from them great company."

"Took my truck in for an alignment. The appointment went fast and I was on my way quickly. However, I looked under the truck when I got home and noticed the jam nut on the tie rod end was completely lose. Gave them a call to ask to have it re-checked and everything tightened back down. Had to take time to drive back up to their shop and was treated like an inconvenience because I knew what I was looking at/talking about. They offered no explanation or apology for their poor workmanship that could have caused an accident or a lot of damage. When the tech was done, the manager (I think) just drove my truck out to me and walked away to talk with a couple women in the parking lot. No apology, no explanation, just an absolute lack of customer service. I would not recommend this shop at all."

"Called on a Saturday to see about state inspection. They said to come in, they called in Kenny the technician special for me. He arrived with a smile and was extremely professional and quick for interrupting him in the middle of his weekend. Thanks for the fantastic service."

"Got an alignment done. Staff was very cold and After getting back in my truck, the truck pulled left now and is so far off or crab walks if you follow behind and watch. Not even close."