Expressway,

621 West Pearl Street, Granbury, TX 76048

"They were professional and courteous...I was in and out in 20 mins!! Would highly recommend"

"This place used to be good. Last 6 months and it happened again now. And I would say, I will never comeback this place for a third time. 6 months ago, I took my truck here, and first thing this guy was the one supposed to be takin care of my truck. (Old guy wearing hats all the time) So I gave him my insurance card, which my insurance card, was few days expired but not the year, and he did not accept my card, bcoz my insurance card it’s been few days expired. I did not print the new one yet bcoz I did not really check or pay attention to it. It’s a big deal to him, so I left. And today, it happened again, my cards say that expired 12/8/23 which just few days ago. Isn’t this considerable? As long as it’s not the year expired ? My car is worth than the inspection cost. I wonder this guy if he did this to everyone or just to me? That’s my question. I even tell him I can call my insurance and tell them to send me a copy, but he refuses to do the work without the card on my hand. And I conclude that I will not go back to this place. Rather, I will bring my car to the place where the brand my car is. So if this was just happening to me, I will presume that this guy is racist. But if it never happened to anybody or if this is how it really works? Well, my apology! But many of my friends told me that depends of the inspection place. So ? Which do I believe now? So many people doesn’t know the policy well enough.? I’m just curious what happened in this country now.?"

"It is such a pleasure to work with the professional team at Pennzoil Granbury! I adore ladies day for savings. Ray is outstanding and is very knowledgeable at his job. I highly recommend this great and honest team!"

"I had my oil changed here a few weeks ago, and the person that changed it didn’t tighten my oil filter. I ended up driving my car with no oil in it because all of it leaked out, and I had to get a tow truck. The staff here at this location have been amazing with helping during the situation. Ray has been great! But the big boss guy has no reimbursed me for the tow truck I had to pay for out of my own pocket and will not call me back after I’ve left numerous messages with his staff. I was told he’d mail me a check and he hasn’t, and will not call me back. I didn’t want to leave a bad review because the staff have been helpful, but the big boss lacks communication and sticking to his word."