Courtesy Buick GMC Service Department
7 Autocenter Drive, Louisville, KY 40299
Hours open
Monday:
7:30 AM - 6:00 PM
Tuesday:
7:30 AM - 6:00 PM
Wednesday:
7:30 AM - 6:00 PM
Thursday:
7:30 AM - 6:00 PM
Friday:
7:30 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM
Sunday:
Closed
Photos
Location & Phone number
7 Autocenter Dr, Louisville, KY 40299, United States
About the Business
Courtesy Buick GMC Service Department is a top-rated car repair and maintenance facility located at 7 Autocenter Drive in Louisville, Kentucky. Our expert technicians are dedicated to providing exceptional service for all Buick and GMC vehicles, ensuring that your car is running smoothly and safely. Whether you need routine maintenance or major repairs, our team is here to help. Visit us today to experience the highest level of customer service and quality workmanship.
Reviews
"My suv broke down. Had it towed in. Waiting to hear what happened to it. These guys are very nice and courteous. It's definitely my go-to place for my vehicle."
"Always great service ...the people are amazing..thanks for always taking great care of me and my family.."
"Travis the service department manager is wonderful! He is informative, professional, courteous, personable and efficient. I have been taking my car there since 2010 and he stands out as he should be as manager. Thank you for truly caring about your customers. I truly appreciate you and also thank you for not sending me to one of your other service consultants. You ROCK!!!"
"I dropped the car off on a Saturday around 12pm with a scheduled appt at 4, knowing the servicing wouldn’t be done for a few days because it was a problem with the suspension. I texted Monday and called Tuesday to check on the car and was both times told “haven’t heard back yet, but hopefully this afternoon.” I never heard back about what the issue was. I stated I didn’t have a car (I was borrowing from my boyfriend) and i was slightly irritated that my car seemed like it hadn’t even been looked at since the issue was “unknown.” I was told all the courtesy cars were out and there was nothing they could do; this was warranty-covered work. I called Wednesday around 1:30pm asking to speak to a manager and was told one would call me back; no one did. On Thursday, someone called me telling me my car was done; when I told them I’d asked to speak with someone the day before they said they had no record of me contacting them. I understand everyone is short staffed and all, but the lack of communication and the overall poor “concern” for the customer concerns me. I had brought my car in for warranty work last year and something similar had happened with communication, or lack thereof; that work took 2 weeks (should’ve only taken a few days) and I was given a car to drive. I will not be returning to Courtesy Buick for any work or servicing of my vehicle."
"This is a really awesome dealership! I purchased a new vehicle from out of state. They picked me up at the airport, we’re very nice and professional the entire time. I highly recommend them! You can’t go wrong!"
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