Knuckleheads Garage

"Superb work done by real professionals"

"I've given Carlos over a year to make things right. I paid a lot of money to have my engine & transmission rebuilt. (Transmission was outsourced). I've returned the vehicle to them on 2 occasions to fix things like a missing engine mount bolt, oil leaks, missing parts etc. The things they overlooked are astonishing to say the least. They also busted the windshield while in their care. I was told I could get it fixed on my own and send them the bill. I did that last summer only to be told to wait a little longer as they were having $ issues. I waited a couple of months and re-sent invoice from the installer. I even included a picture of it getting installed...no reply...crickets... The vehicle has run horrible since getting it back from them. I've literally put less than 100 miles on it since being in their shop a year ago. The final insult was when I discovered the original transmission dipstick was gone and a GM dipstick that is too long was put in it's place. It clearly says "Dexron" on the handle. They re-installed it so this is on them. It is clearly 3-4" too long. 2nd insult - I pulled the plugs in attempt to figure out why the vehicle is running poorly. I paid for and gave them 8 new Motorcraft spark plugs. The ones I pulled out are a different brand, possibly the ones originally in the car. Same goes for the coil packs, not what I purchased. Where did my new parts go? Where's the $ they owe me for the windshield? No way I'll be going back. A warranty is only as good as the person standing behind it. These guys are shady as hell. Avoid this shop."

"Absolutely horrific experience with this “business” and the owners, Alex and Carlos Zamora. I can literally not stress enough to stay as far away from this place as you can. Paid 17k upfront to have our truck fully upgraded in December 2021 — my husband and I were manipulated, lied to, jerked around and given excuse after excuse for over a year (like so many other people who have left negative reviews as well). I can’t even begin to describe the ordeal we went through, specifically with Carlos — trying to get him to answer the phone, answer specific questions, and any attempt at getting answers as to what was pending or when our vehicle would be ready was like pulling teeth. He even at one point refused to speak with me when I asked him to provide confirmation numbers for the parts that were ordered (which he never provided by the way!) We finally had enough and took our vehicle out January 2023, even after Alex begged us to let them keep it to “finish it” and “it would only take a few more days”. When we showed up to pick it up, Carlos was conveniently MIA, we were denied entry into the establishment and a tarp covered the window. I mean…how sketchy can you be? When we finally were able to pick it up hours later, it was clear that the vehicle had barely been touched, there was no way it would be “ready in a few days” like they said, and all the money we paid was for nothing. At this point we weren’t surprised, but still extremely disappointed. Alex admitted that our experience was a terrible one and threw his brother under the bus. He blamed our entire negative experience on his brother Carlos, claiming that he is actually the owner and that he should have never left him in charge. I’m sure this was just some pathetic attempt at trying to get us off his back. In the 13 months that our truck sat in their shop, the engine was taken down to the block, the transmission that was “finished” needed to be completely redone by another mechanic in town, and we were missing countless parts, among other issues and problems they left us with. Essentially our vehicle was a shell of a truck. Verbal and written agreements to get our money back have still yet to be honored and these two thieves continue to be in business. Alex was more concerned about us writing a negative review than getting us our money back LOL. How disappointing that people can be so deceitful and manipulative. Perhaps going to the media will force them to actually do the right thing for once, it’s clear the countless lawsuits (and more to come) have done nothing to change their behavior and business tactics. EDIT: after leaving this same review on their Facebook page they have blocked me and hidden all their reviews from the public so you cannot see the negative reviews. You can also no longer comment on their Facebook posts — this is where people were demanding answers and calling them out. They are liars through and through."

"Guys stay away from this place. They are nothing but scammers. And try and rip you off. Took our truck inn because it left us stranded on the freeway. We'll there diagnoses was that the engine was no good and it needed a new one. They gave us 3 options 1. Do an overhaul $8000 2. Open up the engine and see if it can be repaired it. 3. Get an salvage yard engine and swap it out $2500 labor only. We Took the the truck somewhere else They called us and said it's catalytic converter. Paid $1200 and truck was running the next day. These guys are nothing but thieves."

"Carlos and Alex did a great job on our van. Lift, tires, and rims on Ford Transit. We asked a lot of them in a short time and they met the demand!! We will certainly use them again in the future."