Rise V Auto & Tire Center West

"Gabriel helped me and the environment was easy going yet professional!! Got my ac fixed and the service was great n they explained it to me what my car needed!"

"I was trying to use my credit to help my brother buy a car here. We're from Las Cruces, and do not like going to el paso unless necessary, but he had found a car he wanted, so we all packed in for the trip and headed off. About halfway there, we get a call that the keys for the car he wanted were missing (first yellow flag, who loses keys to a 16k car?). They then tell us that they don't accept credit cards for downpayment. Ok, whatever, he really wanted the car, so we agree to make an appointment to come see it the following saturday, providing they find the keys. Fast forward to today, when we are about to head out again, and call them up to confirm. . . To be told they sold the car. They then try to "upsell" us to various half-broken p.o.s. SUVs and trucks. This place is an el paso level ****show, pulls bait and switch tactics, and sells cars without any sort of accountability or attention paid to the customer's needs. Reading other reviews, though, it seems we dodged a bullet. Remember, everyone, read the reviews before dealing with a place to avoid scammers like Rise v."

"They had some nice vehicles. The customer service is below standard. The finance manager that was working on my deal never sent and information I requested. Never got a call, email or even a hello. I came back after the weekend and had cash and statements all ready to pick up the car. Still had to wait for the finance manager. I was the only customer there after 45mins of waiting around I asked for the inspection report for the car. They said "what do you mean? We don't do inspections but if you get the vehicle, we can have it inspected today and might have it ready by the end of the day." I was shocked, took my statements and left. They ran my credit and tried to send me home with a car that they didn't even look at mechanically. Not sure if the owners run this place like this or do not know what's going on, but this way of doing business is a major liability. apparently they don't check any vehicles coming in and make sure they are safe and legal to have customers test drive and buy. I was looking to buy a car and truck from this place and after this, they lost my business."

"My experience was great! Diego made sure the vehicle I bought was ready to go within a couple of hours. Everyone was very professional and to made sure my vehicle was inspected and serviced properly. I highly recommend them."

"I brought my car to Rise V to have my passenger window fixed, it would go up. I went to a dealership they wanted to charge me over $900. Rise V charged me half that. The dealership told me I would have to wait a week before they would get the parts. Rise V had the part in a couple days. They were friendly and took care of my car needs in a timely manner. Rafa worked with me the whole time. Truly appreciate all their hard work. Jackie"